What is the biggest challenge to supporting a successful multi-channel retail banking strategy?
Lack of complete and integrated customer information.
    55%
Regulation and privacy restrictions.
    10%
Technology limitations.
    7%
Workforce and corporate culture issues.
    22%
Competitive factors.
    6%


Online Account Opening: Raising the Bar
Celent estimates that fewer than 2% of US financial institutions are offering automated online account opening capabilities today, a figure that will increase to between 18 percent and 20 percent by 2010.



The Millennials, Financial Services, and the Web
The college-bound Millennial generation born between 1982 and 2000 will represent the next mass affluent group. Financial institutions will need new marketing approaches.



Transforming Data into Insight: Enhancing Customer Relationships and Bank Profits
Most bank payment strategists agree that integrating payment transaction data and analysis into a bank's business processes would improve a bank's ability to achieve goals such as customer satisfaction and retention, product development, operational efficiencies and cost savings.




Maximizing Channel Performance – Still Frustrating After All These Years
By Kathy Burger
Consumer banking is the largest single area of technology-related spending in banking, according to Financial Insights. But how many banks are really getting the most for their money in retail banking? How many financial institutions are really gaining more consumer insight; building use of alternative channels; improving customer loyalty and retention; and ultimately increasing revenues and driving growth because of the investments they’re making in retail and channel performance? ....

Metzler gains currency with its clients by using StreamServe Financial solution
The big challenge was to ensure that all applications worldwide supported our goal of efficiently providing flawless transaction and Enterprise Document Presentment (EDP) functions that complied with existing regulations.



StreamServe provides "creditable" solution for Lindorff
How does a financial services firm that sends out 50,000 personalized invoices a day across multiple borders, languages, and distribution channels while adhering to local regulations make it look so easy?



EUROFACTOR Customers Stay Connected with StreamServe EDP
The company decided to look for a solution that would give their customers remote, real-time access to their accounts, enabling them to rapidly locate the material in the archive through several different channels, including fax, email, or the Web.



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