Outsourcing Podcasts/Webcasts

Banking. Transformed.™: CGI's vision and approach for achieving true relationship banking
During this Podcast, Jame Cofran, Senior Vice President, CGI, who runs the U.S. Banking and Investments Industry Group, explains CGI's vision and approach for achieving true relationship banking. Mr. Cofran talks about how banks need to become true service providers, such as today's retailers and telecommunications companies, by transforming their approach, processes and technologies from a product- to a client-centered orientation. Key elements of a bank's transformation include: culture, organizational change, process reconstruction and technology.