Articles - Outsourcing Resource Center

Banking. Transformed.™: CGI's vision and approach for achieving true relationship banking
During this Podcast, Jame Cofran, Senior Vice President, CGI, talks about how banks need to become true service providers by transforming their approach, processes and technologies from a product- to a client-centered orientation.

Is your organization using knowledge process outsourcing (KPO)?

Yes, we are using KPO.

39%

We have looked into KPO and are considering it.

16%

We looked into KPO and decided it was not for us.

10%

No, we have not looked into KPO.

35%

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