Banking. Transformed.™: CGI's vision and approach for achieving true relationship banking
During this Podcast, Jame Cofran, Senior Vice President, CGI, talks about how banks need to become true service providers by transforming their approach, processes and technologies from a product- to a client-centered orientation.



Is your organization using knowledge process outsourcing (KPO)?
Yes, we are using KPO.
    39%
We have looked into KPO and are considering it.
    16%
We looked into KPO and decided it was not for us.
    10%
No, we have not looked into KPO.
    35%


Outsourcing Blog Entries

  • A Code of Ethics for Outsourcing

    I ran across this article in sister publication InformationWeek that discusses the creation of an outsourcing bill of rights....

  • Opportunities for Banks as Corporates Continue to Shun Treasury Workstations

    Albonetti & Co. recently released findings of a study in which it surveyed 200 corporates worldwide. It found, probably not surprisingly, that a good majority of companies do not use treasury workstations, the combination of hardware and applications that automate...

  • The Price Of An Acquisition Is Only Part Of The Algorithm: Value Is More Important

    My wife and I took a little breather from the bay breezes of Cape Cod to experience the value of NYC's high-culture. For her, it meant haute couture as well. The Fiserv/CheckFree announcement reached me from the telephone messages left...

  • BRIEF: Open Solutions Contract Renewals

    Open Solutions (Glastonbury, Conn.), a provider of enterprise-wide data processing technologies, announced four contract renewals for its TotalPlus outsourced core data processing platform. The renewing banks include Columbia Bank (Fair Lawn, N.J.); OceanFirst Bank (Toms River, N.J.); Pentucket Bank (Haverhill,...

  • BRIEF: IBB Opts for SunGard InTrader

    Independent Banker’s Bank (Springfield, Ill.) selected the InTrader solution from SunGard (Hopkins, Minn.) for securities processing, clearance and settlement for bank treasury and investment portfolio management. IBB will use InTrader in an integrated ASP-based environment to help support business growth,...

  • BRIEF: Capellas Named CEO of First Data

    By Maria Bruno-Britz, Bank Systems & Technology Denver-based e-commerce and payments solutions provider First Data named Michael Capellas its new CEO. following completion of the acquisition of the company by an affiliate of Kohlberg Kravis Roberts & Co. (KKR). Capellas...

  • Get Ready For Some Great News From the Tech Vendor Community

    If you’ve been reading my blogs, you know I tend to focus on things that are wrong. I’m not a PR guy; I’m the plumber of the bank tech world. I fix broken “pipes.” So this prelude is just to...

  • If You Want To Know Which Apps Were Hot In 2006, Ask The Guys Who Sold Them

    Art Gillis www.artgillis.com It was the first time I ever asked this question, and I was thrilled at the quick, clean and no-hype reactions from six in-the-trenches companies that have been telling it like it is to me for 25...

  • Tech Vendors Should Be As Good As My Plumber --- Performance One Can Genuinely Admire

    By Art Gillis www.artgillis.com First, why am I interfering in my wife’s domain? Because life dictates the need for flexibility, and even though household management is her territory, family obligations demanded her presence in New England. That didn’t stop the...

  • Don’t overlook the vendor’s CFO when shopping for tech solutions.

    By Art Gillis Every bank tech salesperson will yes you to death. The CFO is well versed at saying “NO.” He says no to his own people as well, like when a salesperson is working on a big deal and...

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