In the insurance industry, as in others, we tend to emphasize the technical and organizational prowess of senior technology officers, and that's all very well. However, these qualities are subordinate to a more basic quality that is necessary for competitive victory: leadership.

Technical competence is the baseline for any activity with a technical dimension, and for insurance CIOs that means understanding of technology, insurance and business administration. If you don't possess that competence, you're not qualified for the job. But that kind of competence is never enough, at least not for inspiring excellence in execution in others, helping them to be better than the teams you're competing against. Read full story on Insurance & Technology


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