There is growing interest at insurance carriers, financial services institutions, management consulting firms and technology platform vendors in the use of business frameworks to deliver capabilities. Whether these tools are called business frameworks, capability models or any other name, they may be defined as available industry reference models that can be used to plan, analyze, develop, manage and maintain organizations, processes and technology. Didn't they exist in some earlier era? Sure they did, but there was limited industry awareness of their value. Did we use them then? Yes, but not to the extent that we do — or should — today. Why should we use them? Because within the industry w... Read full story on Insurance & Technology


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