• NEWS
  • Topics
  • August 2008
  • July 2008
  • June 2008
  • More
• FEATURES
  • Podcasts
  • Banking in Healthcare
  • Anti-Money Laundering
  • Retail Delivery
  • More
• OPINIONS
  • Art Gillis
  • Editor
  • Perspectives
  • Executive Q&A
  • BS&T Blog
• EVENTS
  • Upcoming Live Events
  • Upcoming Web Events
  • Recent Events
  • On-Demand Web Events
• TOOLS
  • Buyer's Guides
  • Digital Library
  • Career Center
  • Education
  • Internet Banking Systems
  • Online Mortgages
• CAREERS
• RESOURCE CENTERS
  • IT Management Strategies
  • Payments
  • Outsourcing
  • Retail Strategies
  • CIO Strategy Center
  • Mobile Banking

Main / BS&T Podcasts Weblog

Sponsored by TCS Financial Solutions

TCS Financial Soutions Helps Manage Risk, Support Growth

Scott Flemming, vice president, information technology at Wachovia, discusses how he turned his focus towards automating the smaller, often-ignored IT processes to help fulfillment organizations become more efficient. Flemming also discusses how financial services IT has changed during his career.

Arizona Federal Credit Union CIO Jim Phillips talks about the ambitious strategic plans that's he's implemented since his arrival at the organization in late 2005. In order to keep up with AZFCU's rapid growth and the rapid pace of change in technology, Phillips aimed to make sweeping changes in the organization's IT systems. Phillips also discusses the new collaborative relationships between financial institutions and their vendors.

BancorpSouth's Michael Lindsey, SVP and Manager of Electronic Delivery Services, explains how he was able to create an approach to mobile banking that helped propel the mid-sized bank to the status of early adopter at a time when many large banks are still in the pilot stage.

National City's Chief Information Office Joseph McCartin is a firm believer in IT as the key to differentiation in financial services. McCartin discusses the importance of IT to the customer experience, as well as the bank's core systems refresh and two programs he initiated to help with National City's project execution strategies.

Brenda Rideout, CIO and senior vice president information technology at Toronto-based ING DIRECT, says that as an enabler to the business IT is focused on making sure its products are simple and can be automated. She discusses how this has been accomplished through development of an architecture that embraced SOA principles ahead of their time; as well as through an ever-increasing concentration on security.

Description: After 40 years in the financial services industry, Wayne Mekjian, Wells Fargo's Group Technology Executive and Chief Information Officer, has witnessed quite a bit of change. However, nothing compares to the possibilities opened to banks by the Internet, he says. Mekjian also discusses the bank's Technology Information Group Vendor Innovation Program that he initiated to create a more cooperative innovation process at the bank.

Accurate profitability and predictive performance management are the keys to achieving organic growth.

To boost profitability, you must first understand it. To increase retention and increase customer wallet share, you must first understand whom to keep. That's a challenge, as many organizations combine inaccurate cost information from traditional costing systems with other financial and operational data to generate reports on customers and products. This approach, however, doesn't measure true profitability; nor does it enable the development of customer, product or channel mix scenarios that can be used to grow the bottom line.

Learn about the SAS(r) approach to successfully and profitably achieve organic growth.

BS&T recently had an opportunity to speak with Ed Garry, Oracle's Senior Director of Industry Strategy and Marketing for Capital Markets. Our conversation focused on areas where Oracle's customers are facing challenges as their business evolves and shareholder demand increases. Learn how business drivers such as risk and compliance, customer centricity and the continuous need to reduce operational costs and increase efficiencies are achieved and leveraged in ways that support a business model that is focused on increasing shareholder value.

This Podcast is sponsored by Oracle.

BS&T recently had an opportunity to talk with Kostas Konstantinides, Director of Client Web Services for Trading and Securities at Schwab.com Our conversation focused on the proactive steps Schwab.com is taking to protect its customers from fraud and identity theft. This Podcast is sponsored by VeriSign.

By Maria Bruno-Britz

Michael Ashworth, Managing Director & CIO, Investment Bank, JPMorgan

JPMorgan’s investment bank managing director & CIO, Michael Ashworth, discusses how technological flexibility and agility has allowed the $1.3 trillion financial institution to weather significant acquisitions and ultimately come out on top at the end. He also relates the importance of leveraging existing technology infrastructure across the enterprise to get a leg up on the competition.

By Nancy Feig

Mark La Penta, CTO and COO for Insurance giant MetLife’s new bank, talks about his role in MetLife Bank’s quick success. He also speaks of the role “strategic incrementalism” will play in the future of financial services IT.

By Maria Bruno-Britz

Patrick Ruckh, EVP & CIO, First Horizon

First Horizon EVP & CIO Patrick Ruckh talks to BS&T about the role IT plays in enabling others at the bank to better serve the customers. He also reflects on First Horizon’s runaway success in the remote deposit capture space, along with how he thinks the future of U.S. banking will be shaped by mobile and self-service technology.

By Maria Bruno-Britz

Kevin L. Shearan, EVP & CIO, Mellon Financial

As Kevin Shearan, EVP & CIO with Mellon Financial, nears his one-year anniversary as the top technology executive at the Pittsburgh-based financial services firm, he shares with BS&T his reflections on transitioning to such a key role. He also talks about the growing importance of market confidence and client integrity in a security-conscious world.

By Nancy Feig

Brian Stanfill, SVP of operations at Delaware County Bank & Trust, brings his love for challenges to his IT department. In this podcast, Stanfill discusses his key project at Delaware County, “Smart Deposit Solutions,” which takes advantage of Check 21 legislation. Stanfill also speaks to the values that guide his life and his business philosophy.

By Maria Bruno-Britz

Kurt D. Woetzel, CIO & Senior Executive Vice President, The Bank of New York

For Kurt Woetzel, CIO & senior EVP with The Bank of New York, financial services IT is a dynamic being, and the only way to stay ahead of the curve is to constantly adapt. He explains how technology is exposing banks even more to their customers, further emphasizing the import of taking a proactive stance to IT within the organization.
Woetzel leverages learning from manufacturing industry to create a well-oiled IT department at the bank.