Payments

08:38 PM
Connect Directly
Twitter
LinkedIn
RSS
E-Mail
50%
50%

CGI Rolls out Web Promises for Customer-Driven, Online Collections Activity

Information technology provider CGI Group Inc. (Fairfax, Va.) has launched Web Promises, a Web agent that organizations can integrate into existing collections system to facilitate 24/7 agentless collection activity, including most aspects of debt negotiations, commitments, payments and settlements.

Two financial institutions, including Fifth Third Bank (Cincinnati), have already signed on to use CGI's Web Promises. The solution enables organizations to put their collections activities on the Web quickly and cost-effectively, according to the company. The tool allows consumers to resolve any delinquency in self-service mode and on their schedule. In addition, Web Promises is easily integrated with CGI's CACS' Enterprise and other collections systems, leveraging a Services Oriented Architecture (SOA), enabling new solutions to be brought on-line with minimal time to market.

Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered ... View Full Bio

Comment  | 
Print  | 
More Insights
Register for Bank Systems & Technology Newsletters
White Papers
Current Issue
Bank Systems & Technology Oct. 14, 2014
Bank Systems & Technology's new Must Reads is a compendium of our best recent coverage of customer analytics. Learn what big data means for banks, meet Wells Fargo CDO Charles Thomas, find out how to connect with your Gen Y customers, and more.
Slideshows
Video
Bank Systems & Technology Radio
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.