Industry experts say that the introduction of debit fees by big banks such as Bank of America echoes a trend that extends beyond the banking industry -- one that is causing customer dissatisfaction and drop-off.
After a year where IT budgets grew (albeit modestly), will banks be spending less, more or about the same on technology in 2012? Let us know how your budget is shaping up by participating in a Bank Systems & Technology survey.
Whether they are bigger or smaller than in 2011, banks' 2012 IT budgets will have to address everything from compliance to core systems to customer experience. Tell us how your budget is shaping up by participating in a Bank Systems & Technology survey.
The companies have formed an agreement to allow Visa account holders around the world to use Google Wallet with Visa's payWave mobile payment application. Discover and American Express pledged their commitment as well.