USAA's head of member experience, Wayne Peacock, discusses how to keep customers happy, provide a homogenous cross-channel experience and drive technological innovation with BS&T associate editor Bryan Yurcan.
Apple Inc and
Samsung Electronics squared off again in court on
Thursday, as the iPhone maker tried to convince a U.S. district
judge to ban sales of a number of the South Korean company's
devices and defended its $1.05 billion jury award.