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Commentary
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The rise of big data and deployment of mobile devices to support sales teams has given rise to a number of challenges that can be addressed with enterprise mobile apps.Be the first to comment
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A robust defensive strategy starts with a culture of data security.
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Wells Fargo worked extensively with ACI Worldwide on simplifying and consolidating processes to comply with Dodd-Frank 1073, but the investment created new efficiencies that they believe offer an edge over the competition.
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A step-by-step guide to streamlining the online account opening process.
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In this third article in the series on core transformation, we address why a bank needs to think beyond the core platform itself to achieve true transformation, modernization and efficiency.
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Regulators have turned an alert eye on the emerging virtual currency market, and it is only a matter of time before they formulate anti-money laundering and fraud prevention rules specific to the new market.
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The virtual currency popular with libertarians is now being accepted by a chain of U.K. pubs.
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In our second article on the ongoing modernization of the core platform, we hear from two banks that have put the pieces together to improve customer service through more strategic operations.
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Banks looking to grow their deposits can look to alternative data that is not included in traditional credit reports to find new customers and protect themselves form fraudsters.
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DDoS attacks are already a huge concern for banks, and moving infrastructure to the cloud can open new vulnerabilities for banks from such attacks. Here’s a step-by-step plan to protect your infrastructure in the cloud.
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Banks integrating interactive voice response, call-back manager and computer telephony integration technologies into their call centers can reap big benefits in customer experience.
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All disaster recovery efforts, whether they are for natural disasters or security threats, must ultimately be tested for efficiency and reliability.
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In the next few years hundreds of new top level domain names will be launched on the internet, which could help banks increase their online security, but also opens up new opportunities for fraudsters if banks are not vigilant.
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Using big data with an omnichannel strategy and new methods of customer engagement like gamififaction can help banks improve their customer loyalty programs.
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The ability to economically manage IT resources and also secure the best of those resources -- whether employees or software or business partners -- is an increasingly critical capability of bank CIOs and line-of-business executives.
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As regulators demand more detailed stress testing from banks, modernizing loan valuation systems and breaking down organizational silos can aid in compliance and risk management.
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Business-to-business payments have lagged far behind in switching from paper to electronic payments methods, but banks and their commercial clients could benefit from emerging automated B2B payments solutions.
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Exactly what kind of data do banks need for bottom-up stress testing?
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This article - the first in a two part series - looks at the successes some banks have had with e-signature adoption and examines some of the remaining barriers regarding regulation and organizational silos that still exist in adopting e-signatures in the financial services sector.
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After PayPal launched a program last week offering free transaction processing for merchants who switch to its point of sale card reader, Square hit back yesterday by announcing it will be offering a P2P payments service via email.
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At the recent SAS Financial Services Executive Summit, bankers gained insights into how to address the challenge of aligning technology and business in the age of big data analytics.
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Fraudsters have developed a variety of methods for initiating fraudulent wire transfers, but a security approach based on data and analytics from customer behavior can be an effective countermeasure to these wire fraud schemes.
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While many banks are rethinking their long-term strategy for expensive branch networks, there are steps banks can take now to reduce costs and inefficiencies in the branch while providing a better customer experience.
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Business leaders are striving to turn their Big Data into Big Returns.
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As cybercrime becomes more prevalent, due to the widespread access to technology that criminals now have, banks must remain eternally vigilant, says Booz Allen Hamilton's Bill Stewart.
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The loss of sensitive and confidential information, be it by theft, accident or natural disaster, can be devastating.
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Bank management teams should focus on correcting vulnerabilities within their own operations.
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