Taking Customer Communications Management Beyond Legacy Systems
A Bank Systems & Technology Webcast

In this one hour webcast hosted by Bank Systems & Technology and sponsored by GMC Software Technology, learn best practices about how banks can repurpose and leverage their existing IT infrastructure, even while undergoing core systems modernization. Learn how businesses can meet the demands of both the business and their customers quickly and cost-efficiently avoiding the high risk and high price of a full migration or opting for third-party outsourcing.

Mobile DevOps: Mobile and the Mainframe in Financial Services
Continuous mobile app delivery for multi-channel devices and complex backends
A Bank Systems & Technology and Insurance & Technology Webcast

Become a winner in seizing new revenue opportunities with innovation. Achieve rapid time to customer feedback for greater customer satisfaction and staying power. development and delivery.

Attend this webinar to learn how DevOps techniques bring forward concepts from Agile, applies new automation technologies and enables rapid, continuous enterprise development and delivery.

The ROI of Mobile Photo Bill Pay
A Bank Systems & Technology Webcast

At this free, one-hour webcast moderated by Bank Systems & Technology editorial director Kathy Burger and featuring Aite Group senior analyst David O'Connell, they will examine the ROI of mobile photo bill Pay. They will be joined by Chris Peper, VP of mobile channel management at U.S. Bank, who will share insights about its Mobile Photo BillPay deployment. At the conclusion of this event, you?ll understand why mobile photo bill pay is more than simply the next cool technology -it is a technology for that banks can leverage to improve profitability.

The Untapped Potential of Mobile Apps for Commercial Customers
A Bank Systems & Technology Editorial Webcast

Join Bank Systems & Technology and Kony to explore the mobility trends that will have the most on impact how financial institutions deliver enterprise-grade mobile apps to commercial customers and learn strategies for creating a mobility platform that maximizes mobile app development.

Defending Against DDoS– Lessons Learned from High Profile Attacks on Financial Services Firms
A Financial Services Webcast

Akamai defends many of its customers against web attacks, giving them a wealth of experience that they will share with you in this live webinar.

Large-scale DDoS attacks have targeted insurance companies, asset managers, brokerage firms, credit unions, small banks, and 30 out of the top 50 banks. These attacks generate a lot of negative media attention and they are expected to continue throughout 2013. This discussion will offer insights gained from successfully defending financial service firms against a wide-variety of large-scale DDoS attacks.

You should attend this webinar to gain practical knowledge on new attack methods and patterns observed in the financial services, as well as current blocking techniques and successful and failed defense strategies.

Seizing Revenue Through Payments Services
A Bank Systems & Technology Webcast

While payment processing firms have reserved more customized offerings for large merchants, new services are available to serve smaller merchants. Though more basic these offerings will allow firms of all sizes an opportunity to:

-Increase the availability of more sophisticated payments products
-Manage high-volume billing for all market segments
-Improve business agility, reduce costs and better serving merchant customers
-Remove complexity from merchant services payments processing

Reduce Revenue Leakage and Gain Operational Efficiencies: The Benefits of Consolidating Billing Systems
A Bank Systems & Technology Webcast

At this free, one-hour Webcast, moderated by Bank Systems & Technology, an expert panel from Oracle and IBM will discuss how banks are benefiting from attaining a consolidated customer view along with expanded pricing, billing and collections capabilities by implementing Oracle Revenue Management and Billing. Discussion points include:

- Overcoming the customer data aggregation issues caused by LOB and geographic silos
- Supporting Relationship Based Pricing by being able to assign pricing and specific calculation methodologies at any level of a customer hierarchy
- Building out client-centric operations and protect against revenue leakage throughout Prospecting, On Boarding, Transaction Processing, Billing & Recovery, Monitoring and Service Closure
- Aggregating multiple back office systems that currently do pricing & billing
- Speeding up the time to connect new products & services to their fee revenue generation potential

Next Generation Sales Enablement: Do you have what it takes to build the sales agent desktop of the future?
An InformationWeek Financial Services Webcast

The complexity and competitiveness of the financial services industry demands a robust sales enablement capability. The type of system that enables a true 360 degree view of the customer by integrating and correlating all relevant data and content. Does your firm empower its sales executives and services reps with everything they need to drive acquisition, retention, and cross selling? Join industry experts Julio Gomez and Jim Dickie as they highlight the evolution of sales enablement and unveil the next generation approach that will quickly become a requirement in today's fiercely competitive landscape.

During this webcast, attendees will learn how leading financial institutions are leveraging technology to drive sales enablement and create competitive advantage.

Smarter Digital Banking: Leveraging New Capabilities With Big Data
A Bank Systems & Technology Webcast

To better serve customers, banks strive to understand the best way to anticipate their needs. Successfully harnessing big data provides banks with new capabilities to capture large volumes of data from a variety of data sources and types relating to their customers, including transactions, correspondence, social media, voice recordings, web clicks and free-form notes across multiple channels. With the incredible growth of the mobile channel, banks strive to provide value-added services and increase customer intimacy through mobile solutions, and will receive more data relating to customer behavior and geo-location, which may uncover even greater customer insight.

Join Marc Andrews, VP, Global Big Data Industry Team at IBM, for a discussion of the new capabilities in mobile banking made possible by big data. Hear Marc discuss what banks are doing now and what is the art of the possible in innovative mobile device technology going forward.

Increasing Speed and Agility in Testing Complex Financial Services Applications
An Insurance &Technology Webcast

Financial institutions have found that traditional testing approaches are not sufficient for the critical front end and back end functional and performance testing that is required.

Test Virtualization solves that problem that by creating a virtual environment to "simulate" individual or total back end components.

Test Automation with test virtualization helps reduce cost and risk, and can speed the delivery of integrated applications.

With this solution approach, institutions have demonstrated that:

- Test lab infrastructure costs can be reduced by up to 90%

- Labor involved in setting up test environments can be reduced by 80%+

- Test environments can be configured in minutes

- Developers have the means to test software earlier

Stress Testing: The New Frontier for Risk and Finance
A Bank Systems & Technology Webcast:

Financial institutions are facing expanded stress testing requirements, adding to the complexity of day-to-day operations. While this more prescriptive oversight and operational burden historically may not be welcome by most, this new focus on risk management presents an important opportunity for financial institutions to rethink their approach to the discipline.

Attend this webinar and join our knowledgeable speakers to learn more about stress testing and how stress testing can:
- Act as a strategic tool that delivers valuable and timely views into possible vulnerabilities - Provide better insight into an organization's costs and profitability - Be used by IT to help the business uncover information about product performance - Improve regulatory compliance and adherence.

The Future of Mobile Development in Financial Services
An InformationWeek Financial Services Webcast

Financial services companies, whether insurers or banks, are not shy about the possibilities for mobile technology to improve their customer relations or organizational agility. But mobile technology advances rapidly, and that puts pressure on companies' development organizations to discover and implement capabilities that leverage the main attractions of the channel -- location awareness and anytime, anywhere access -- on devices of different form factor or capabilities.

In this webcast, moderated by Insurance & Technology associate editor Nathan Golia and featuring Stephen Drake, IDC's VP of Mobility & Telecom, financial services technologists will learn how to minimize time to market for new mobile offerings, what tablets are most suitable for in elevating the customer experience, and how to manage the customer experience across multiple touch points, among many other things.

Leveraging Customer Insight for Business Growth
Retail banking is facing many challenges as technology allows customers to choose from diverse banking options, from branch banking to smart phones. Banks have also extended their reach from local to national and global markets. Without the consistent customer engagement models that were successful in the past, how can financial institutions measure and monitor success with a whole new set of engagement models?

Given the shrinking of marketing budgets, the emergence of nontraditional players and marketing channels, a holistic approach to Customer Insight is the key to business growth. This webcast will discuss how, in a competitive environment, Customer Insight can enable sustained business growth by providing unified access to all data and information required to generate a consolidated view of customers and products across multiple touch points. Learn how you can apply these in your marketing and sales activity to increase marketing efficiency and a return on investment.

Reducing Software Licensing Costs in Virtual & Cloud Infrastructure with Smarter VM Placements
An InformationWeek Financial Services Webcast

Most organizations that license software such as Windows, SQL Server and Oracle on a per processor or per host basis are spending far more than is required on licensing. Because VM placements are typically driven by basic utilization criteria, and not more sophisticated business or technical policies, these software components tend to spread randomly across physical servers, necessitating a large licensing footprint. This creates an opportunity to save in excess of 50% of existing costs, but achieving this requires a fundamental shift in how VM placements are managed within virtual environments.
Join CiRBA CTO & co-founder Andrew Hillier to learn how to contain licenses and control costs with predictive analytics that profile workloads to optimize placements.

Wednesday, January 30 2013- 9:00 AM PT / 12:00 PM ET

Creating an Integrated View: Incorporating MDM Technology into a Legal Entity Identifier Solution
The lack of a standard identification system for financial counterparties makes it difficult for financial firms to develop a consistent and integrated view of their exposures, such as in the case of default of counterparty. This is a challenge not only for firms, but also creates an obstacle for regulators to aggregate and share information to effectively monitor risks. A robust Master Data Management (MDM) solution helps financial institutions implement Legal Entity Identifiers in order to better understand their business and better respond to regulations, like Dodd-Frank.

Attend this live webcast as experts from Kingland Systems and IBM discuss how MDM helps financial institutions get a more complete view of their credit exposure and the governance processes surrounding the new LEI requirement.

Tuesday, January 22, 2013- 11:00 AM PT / 2:00 PM ET