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Online Banking/Web Banking
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At the recent SAS Financial Services Executive Summit, bankers gained insights into how to address the challenge of aligning technology and business in the age of big data analytics.Be the first to comment
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As interest in digital bank accounts increases, banks must rethink customer experience from an all-digital branchless perspective.
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The greater flexibility provided by API technology means banks can quickly provide the kind of product customization and experience customers expect. This depends on open infrastructures and data feeds.
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A report on the state of multi-channel banking by Forrester also found that many banks are unprepared to support multi-channel initiatives.
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Intuit announced that it is making the popular PFM tool available to financial institutions to integrate into their online and mobile banking services.
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How banks can improve their customer communications by improving data collection and management, and developing a consistent multichannel strategy for customer interactions.
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The industry, having experienced so many online attacks, is proactively developing strategies and solutions for mobile fraud – many of which have been on display at BAI Payments Connect.
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Fiserv's integration of Popmoney and Mobiliti is intended to enhance the functionality of mobile banking while expanding reach of Popmoney payments network.
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A survey by BT Global Services suggests that consumers have yet to be sold on the security of mobile banking and alternative payments services.
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Banks are focused more than ever on improving their customer experience. Here we offer a step-by-step guide to assessing and improving your bank’s customer experience.
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Following the bank’s core system transformation it has rolled out its first nationwide product NBA Banking, offering checking and savings accounts with an all-digital experience.
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While foreign banks are beginning to launch gaming initiatives in their digital channels, U.S. banks have been hesitant to follow suit. But any bank that's serious about customer experience will have to take a hard look at the growing trend.
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Colin Eccles, former CIO at Umpqua, will focus on development of e-banking solutions at Connecticut-based Webster Bank.
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With the release of TD eTreasury, TD Bank will be able to move all of its commercial clients on to one online banking platform for the first time.
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Integration of uGenius' technology intended to accelerate financial services adoption of APTRA Interactive Teller; advances NCR's evolution into a software-driven business.
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As usual, bank IT department's will have much on their plates for 2013.
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Cloud, digital payments and mobility will loom even larger in 2013, our panel of industry experts say.
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U.S. Bank announced today that it will begin offering Mitek's Mobile Photo Bill Pay solution that allows customers to pay bills by taking a photo with their mobile device early next year.
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Online payment darling Dwolla adds three new services as it tries to speed up merchant and consumer acceptance of its electronic transactions.
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Although U.S. banks are among the leading consumers of IT, many have resisted core transformation. Now, however, the risk of delaying modernization outweighs the long-standing risks of proceeding.
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Accenture's Alnova new core banking infrastructure is now running BBVA Compass' checking and savings deposit platform across the bank’s 716 branches
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Huntington Bank announced the hiring today of Paul Heller, formerly of JPMorgan Chase, as the bank's new chief technology and operations officer.
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If Facebook becomes the next big payments network, what can banks do to get in on the action?
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Bank Systems & Technology's 2012 Executive Summit, which kicks off this weekend, will focus on how banks of all sizes are pursuing new business models that are multi-channel but highly customer-centric, digital but personal, innovative but risk management-committed.
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Financial institutions must evaluate how to create meaningful connections with consumers across multiple platforms in new ways.
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