PBBI uses benchmarking, analysis and delivery optimization capabilities to give financial institutions insights into how they can enhance interactions across channels to acquire and retain customers. PERFORM.360 is designed to determine the true market potential of each location, such as branches, and advises banks on how to set more accurate, attainable goals. Using PBBI insight, banks can optimize branch staffing, locations, services and performance.
NEWS FROM BAI: Pitney Bowes Releases PERFORM.360 for Channel Optimization
Financial institutions can use PERFORM.360 to analyze performance across channels and optimize staffing.