News Archive from December 20, 2013
Target Confirms Hackers Stole 40 Million Credit Cards December 19, 2013Hackers' 19-day heist scoops up all ingredients required to make counterfeit cards. 2014 Forecast: The Evolution of Social Media in Banking December 19, 2013Social media is one of the fastest growing channels in banking and banks need to be mindful of several trends in the channel going into 2014. The Anti-Money Laundering Challenge for Community Banks December 18, 2013Only about half of community banks have automated AML monitoring despite several regulatory prosecutions for compliance failures. Fraud And Corruption Trends To Watch In 2014 December 17, 2013Many of the regulatory efforts in the coming year to stem fraud and corruption will have a financial services focus, according to an EY forecast. Social Media And The Next Generation Of Lending Customers December 17, 2013Banks will have to further their marketing efforts in social media to attract Gen Y customers as they begin to look for more complex financial products, including loans. 2014 Forecast: Gamification and the Year Ahead in Banking December 17, 2013While U.S. banks have been slow to adopt gamification, a whole market is set to grow around the concept that will change customer expectations for user experiences. Corporate Mobile Banking? Not So Fast December 16, 2013Capital One research suggests security concerns are delaying many business customers' adoption of mobile for corporate banking, while there is growing interest in commercial cards and self-service capabilities. Tough Hill To Climb For Mortgage Industry In 2014 December 16, 2013The mortgage banking industry is facing a difficult year in 2014, but technologies such as imaging and e-documentation can help banks drive efficiency and save money. Customer Complaint Management Lacking at Banks December 13, 2013A new survey from Carlisle & Gallagher Consulting Group finds that complaints often take multiple interactions to resolve. Putting Cybersecurity Measures to the Test December 12, 2013New York state today is testing some 200 banks to see how their cybersecurity plans work in real time. Mitek and Kony Collaborate On Mobile Photo Bill Pay December 11, 2013The collaboration is designed to extend Mitek's distribution reach.
Customer Satisfaction With Banks on the Rise December 10, 2013Smaller banks and credit unions continue to outpace their larger competitors in customer satisfaction. Barclays Kicks Off Fintech Startup Accelerator December 09, 2013The bank announced a new startup accelerator next year, the first of six it plans to launch over the next three years. Texas Capital Bank Gains A Broader View of Fraud Landscape December 06, 2013Using an online forum provided by Guardian Analytics, the bank has collaborated with other institutions to better protect itself. 7 Security Predictions for 2014 from Booz Allen Hamilton December 06, 2013The consulting group previewed some of the important trends in cyber security that banks need to keep their eye on in 2014. Bottomline Technologies Announces New Version of Paymode-X December 06, 2013The updated solution is designed to help facilitate the migration from paper-based to electronic payments.
Forrester: PayPal Most Trusted Provider for a Digital Wallet December 04, 2013A new survey found that more consumers would trust PayPal than their bank or card issuer to be their digital wallet provider. Imaging on the Rise, But Few Banks Paperless in Loan Operations December 04, 2013A survey of 80 community banks found that most use some kind of imaging systems. NCR Undergoes Fundamental Change With Digital Insight Buy December 03, 2013The company said the acquisition is the culmination of a years-long transformative process.
Celent Report: Choosing a Basel III Compliance Solution December 02, 2013Celent rates and reviews a number of liquidity risk management vendors and their Basel III solutions. Australian Bank Improves Business Processes and Customer Experience with Mobile November 26, 2013Westpac, Australia’s second largest bank, is growing its wealth management capabilities with Microsoft's enterprise mobility. Bank M&A Volume Down, But Value Up November 26, 2013The aggregate value of deals announced in Q3 was $6.65 billion, the highest since he second quarter of 2011.
Bank of America Employee Petitions Against Video ATM’s November 26, 2013The petitioner says tellers will lose their jobs as a result of the new ATM’s in favor of lower-wage call center tellers. BBVA Compass Offers New Accounts for Both Digital and Branch-Centric Customers November 25, 2013BBVA Compass’s new accounts aim to attract customers who favor the branch or online channels. Nationwide Building Society Boosts Mortgage Sales with Remote Expert Video Conferencing November 22, 2013Partnering with Cisco to provide video conferencing with mortgage experts has helped increase growth in the bank’s mortgage business. See more news