News Archive from December 3, 2013
NCR Undergoes Fundamental Change With Digital Insight Buy December 03, 2013The company said the acquisition is the culmination of a years-long transformative process.
Celent Report: Choosing a Basel III Compliance Solution December 02, 2013Celent rates and reviews a number of liquidity risk management vendors and their Basel III solutions. Australian Bank Improves Business Processes and Customer Experience with Mobile November 26, 2013Westpac, Australia’s second largest bank, is growing its wealth management capabilities with Microsoft's enterprise mobility. Bank M&A Volume Down, But Value Up November 26, 2013The aggregate value of deals announced in Q3 was $6.65 billion, the highest since he second quarter of 2011.
Bank of America Employee Petitions Against Video ATM’s November 26, 2013The petitioner says tellers will lose their jobs as a result of the new ATM’s in favor of lower-wage call center tellers. BBVA Compass Offers New Accounts for Both Digital and Branch-Centric Customers November 25, 2013BBVA Compass’s new accounts aim to attract customers who favor the branch or online channels. Nationwide Building Society Boosts Mortgage Sales with Remote Expert Video Conferencing November 22, 2013Partnering with Cisco to provide video conferencing with mortgage experts has helped increase growth in the bank’s mortgage business. Bank of America Wins Javelin’s Best in Class Mobile Banking Award November 22, 2013Several top banks were recognized for their mobile offerings in Javelin’s annual Mobile Banking Financial Institutions study. Bank of America Offers Financial Education Videos for Customers November 22, 2013The bank has partnered with the Kahn Academy to launch a new financial education campaign for its customers. Bank of America: Customizing Financial Tools To Customers’ Needs November 21, 2013Banks need to develop more intuitive customer-centric products that allow for personalized experiences. Legacy Core Systems: The Biggest Obstacle for Bank Digital Strategies November 21, 2013A recent global banking survey by PwC highlighted a number of challenges for banks in pursuing a digital strategy. JPMorgan $13B Mortgage Settlement May Be Only the Beginning November 20, 2013The bank was it with a record fine for its actions in the mortgage-backed securities market prior to the financial crisis.
Mercator Examines Risks and Trends in Prepaid Fraud November 19, 2013A new report from the analyst firm analyzes recent prepaid fraud cases and offers best practices for dealing with them. Mobile Point of Sale: Moving Beyond Micro-Merchants November 18, 2013A European startup is introducing a new pricing model for mobile point of sale solutions aimed at attracting larger merchants. Survey: Companies Are Planning To Replace BYOD Security Solutions November 18, 2013The majority of respondents have indicated that their companies support BYOD but are concerned about privacy, according to a survey by Zix Corporation and Ponemon Institute. New Bank Customers are Hard to Find: Report November 18, 2013Mobile is also found to have a loyalty "halo effect," as mobile users report much higher loyalty toward their primary financial institution than non-users. Rise in Mobile Led to Branch Staff Cuts: Barclays November 15, 2013The British bank said the increasing migration of customers to digital channels was a big reason in reducing staff levels in branches.
Survey: Majority Of Customers Feel Undervalued By Banks November 14, 2013A survey by GMC Software Technology shows that customers want multichannel banking that is customizable to their needs and preferences. Banks Don't Have Much Time To Embrace Digital Model November 13, 2013To compete with the new breed of financial services competitors, banks will have to adopt a digitally driven business model, specialize and simplify their operations, according the findings of new consumer research from Accenture. Barclays Announces Loss of Senior Compliance and IT Executives November 13, 2013Barclays’ head of compliance and chief operations and technology officer have both resigned. Latest PCI Standards To Cut Cardholder Footprint November 11, 2013PCI Council published its latest data security standards last week, with a focus on improving merchant awareness of security issues as they adopt new technologies. Branch Networks on a Downward Slope November 11, 2013New research from SNL Financial indicates the nation's branch total has been reduced by 390 during the third quarter of 2013.
Rockland Trust Boosts Collaboration While Reducing File Transfer Risks November 08, 2013When Rockland Trust re-architected its existing Biscom secure file transfer solution to answer new demands, the bank gained collaborative work spaces, as well. Customer Experience Lessons From Walmart November 08, 2013Former Walmart CEO Lee Scott discussed the changing consumer landscape, and the big box store's foray into financial services, at BAI Retail Delivery 2013. SAS Upgrades Risk And Compliance Solution November 07, 2013The service is designed to help banks better deal with changing regulatory standards.
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