News Archive from August 22, 2013
Why Contact Centers Are Key To Banks' Multi-Channel Strategies August 22, 2013Jerry Silva, newly named head of the global retail banking practice at IDC Financial Insights, says poor performance in the call center can scuttle banks' efforts to improve customer experience. Bank of America Tops 1 Million Small Business Mobile Banking Users August 20, 2013The bank credited the growing need for flexibility in banking activities among small business owners for their continuing mobile adoption. Antiquated Systems and Lack of Data Undermining Stress Tests August 20, 2013A recent Fed report noted several issues - including some data and IT deficiencies - that are leading to inaccuracy in banks’ stress tests. Jerry Silva To Lead Global Retail Banking Practice At IDC Financial Insights August 20, 2013Areas of focus for the long-time financial technology industry expert will include IT governance, customer channels and back office. Capital One Acquires Beech Street Capital August 19, 2013The privately-held, national originator and servicer of Fannie Mae, Freddie Mac and FHA multifamily commercial real estate loans was acquired for an undisclosed sum.
What's Next? 6 Views on the London Whale Indictments August 16, 2013Charges against two traders at JPMorgan's London office shine a light on risk management problems at the bank and raise questions about the future of the investigation into the scandal. PCI Council Publishes Preview of New Security Standards August 16, 2013The new version of the PCI security standards will address topics like everyday maintenance, security with third party partners and the emergence of mobile payments. D+H Completes Acquisition of Harland Financial Solutions August 16, 2013Davis + Henderson Corporation has acquired Harland Financial Solutions for $1.2 billion.
IBM To Acquire Trusteer August 15, 2013The deal, which is for an undisclosed sum, will also include the creation of a new cybersecurity lab.
Regulators Take Closer Look at Bitcoin August 14, 2013The Senate committee on homeland security and the New York State Department of Financial Services are both examining new ways to regulate virtual currencies. Regulators Fret Over Asset Quality August 14, 2013U.S. banks and credit unions report asset quality as the number one focus for regulatory examiners. NFC Payments Expand in Canada August 13, 2013Monitise and Desjardins partner on a new mobile payment solution. New Oracle FLEXCUBE Upgrade Helps with FATCA Compliance August 13, 2013Oracle’s newest release of its FLEXCUBE core banking product includes tools to help with regulatory requirements and launch new delivery channels. A Multi-Channel Strategy Based on Real-Time Data August 12, 2013NICE Systems recent acquisition of Causata will help it provide banks with real-time decisioning for call center agents based on customer’s web traffic and typical behavior. 4 Ways Banks Can Improve Their Fraud-Fighting Efforts August 09, 2013Banks are investing more than ever in fraud detection and prevention efforts. Here are recommendations for getting the most out of those investments. Isis Will Include Prepaid Accounts In Mobile Wallet August 09, 2013The mobile wallet venture will include American Express Serve prepaid accounts for users when it is rolled out later this year. Court Rules Bitcoin Is Real Money August 08, 2013The court ruled that Bitcoin is real currency and can be regulated as such by the U.S. government. Global Core Banking Market to Reach $10.1 billion in 2017. August 08, 2013The estimated size of the global core banking market stands at $8.6 billion in 2013, and is expected to grow at a 4 percent rate over the next four years.
Compliance and Customer Experience: Is Big Data the Answer? August 07, 2013Big Data strategies combined with new governance and staffing models can turn compliance into a customer experience breakthrough. Wolters Kluwer Launches Monitoring Tool for Loan Portfolios August 06, 2013Wolters Kluwer Financial Services rolled out a stand-alone manager tool that monitors loan portfolios in real-time.
Verizon Rolls Out Wireless ATM Connectivity Solution August 05, 2013The solution can be used by banks with remote or off-branch sites such as malls or retail stores, and also be used to quickly recover from natural disasters and outages.
Battling The Non-Banks on the Payments Front: Q&A With Wintrust Financial Corp August 02, 2013Illinois-based Wintrust financial is piloting a mobile cash withdrawal service to compete with services offered by the likes of Paypal
Large Banks To Invest $73.8 Billion in IT Improvements in 2014: Report August 02, 2013According, to a survey from Technology Business Research, banks will invest more in transformative technology in 2013.
Fraudsters Find New Ways Around Banks’ Online Defenses August 01, 2013Guardian Analytics has detected the increased use of new strategies fraudsters are using to bypass online security strategies that banks need to be looking out for. Isis Poised For National Rollout Later This Year August 01, 2013The mobile wallet provider has already been piloted in select markets.
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