News Archive from June 14, 2013
Commonwealth Bank To Launch Online Social Forum June 14, 2013The forum is designed to provide its customers with a personalized online experience.
3 Takeaways From Innotribe New York June 14, 2013The showcase for financial technology startups and innovators, sponsored by SWIFT, could portend the future of banking.
Bank of America Merrill Lynch Expands Transaction Services in Canada. June 14, 2013The bank is creating targeted client teams and product enhancements for its business customers in that country.
Chase, Twitter Parter on Small Business Advertising June 13, 2013The social media site announced a partnership with Chase to award $1 million in free Twitter advertising credits to Chase small business customers in the United States.
U.K. Payments Council Announces New Account Switching Service June 11, 2013The service is designed to make it simpler for consumers to switch bank accounts.
New Study: Alternative Credit Decisioning Tools Could Have Generated $1.7 Billion for Issuers In 2012 June 11, 2013A new study by LexisNexis and Javelin found that alternative credit decisioning tools could open up new segments, like the underbanked, for lenders. Mobile Wallets Still Struggling to Gain Traction June 11, 2013A report from Carlisle & Gallagher evaluated twenty prominent wallet products on payment capabilities and customer experience.
Lloyds Banking Group Keeps It Simple With BPM June 10, 2013The U.K.'s largest bank has identified 200 initiatives that need to be completed in order to simplify the entire banking organization. Diebold Names Former HP Exec as New President and CEO June 07, 2013The ATM manufacturer appointed Andy Mattes, most recently HP's head of enterprise services for the Americas.
Union Bank Lays Foundation for Growth with Service Virtualization June 05, 2013Union Bank has used a service virtualization solution to improve application testing to replace legacy systems and launch new front end applications as it looks to grow into a top 10 bank. Dell Brings the Cloud to the Branch June 04, 2013Dell’s new PowerEdge VRTX solution combines all the server, storage and networking needs of the branch into one chassis, eliminating hardware complexity and cutting costs. Worldwide Mobile Payment Transactions To Reach $235 Billion in 2013 June 04, 2013A new report from Gartner also predicts the number of mobile payment users worldwide will reach 245 million this year. BBVA Compass Adds Mobile Photo Bill Pay to iPhone App June 04, 2013BBVA Compass follows U.S. Bank as the second major bank to roll out mobile photo bill pay for its mobile customers. Banks Fail to Provide Key Protections for Checking Account Holders, Study Finds June 03, 2013A Pew Study of the top 50 U.S. banks found that all of them were lacking in at least one important area of consumer protections for account holders. JPMorgan Chase Remains Largest U.S. Bank June 03, 2013Top 7 banks remain the same from last quarter, according to research from SNL Financial.
Non-Traditional Services and Bundles Can Help Drive Fee Revenue, Study Finds May 31, 2013A new study by Market Rates Insight found that customers are interested in - and willing to pay fees for - new financial services like identity theft protection and same day bill pay.
Impact of Chiarello's Departure on JPMorgan Chase's IT Strategy Unclear May 30, 2013Mike Ashworth, head of global technology infrastructure, named interim CIO. Credit Unions Lead in Online Satisfaction May 30, 2013Customer experience data outfit ForeSee measured consumer attitude toward the financial services industry's online and mobile offerings.
Banks Lag in Social Media, Digital Marketing May 29, 2013A survey of more than 3,000 financial institutions examined banks' digital marketing capabilities.
Banks Must Pursue a Multichannel, Integrated Onboarding Process: Report May 24, 2013Bank customers should be able to to apply for products and services at their bank through the device and channel of their choice, says Aite Group.
Chase Names Barry Sommers CEO of Consumer Bank May 23, 2013After leading Chase’s wealth management services since 2010, Sommers will be taking over the CEO role at its consumer bank. Sovereign Bank Enters the Mobile Arena May 22, 2013The bank has launched its first mobile app after intensive customer research.
Connect and Follow: Leveraging Social Media for Business Results May 21, 2013Banks can encourage their employees to connect with current prospective customers on social media to build relationships that are more sticky - and more lucrative. IT Investment A Priority for Banks: Report May 21, 2013A survey from KPMG also found that regulatory issues are the biggest impediment to growth for banks.
Android, iOS Dominate Smartphone Market; BlackBerry Falls May 20, 2013A report from research firm IDC Financial Insights also found that Windows Phone gained market share. See more news