Navy Federal, the world's largest credit union, has introduced CardGuard, a secure credit card authentication system combining MasterCard's SecureCode and Visa's Verified by Visa, to its 2.2 million members. The service is delivered by TSYS and powered by Cyota's SecureSuite payment platform, which integrates MasterCard SecureCode and Verified by Visa.
"Navy Federal is taking advantage of the latest technology to protect cardholders and make Web purchases more secure than ever," according to Tom Steele, vice president of credit cards at Vienna, Va.-based Navy Federal. "Even if a member never shops online, CardGuard provides additional protection in case their card is lost or stolen and someone tries to use it to make online purchases."
Navy Federal's CardGuard uses MasterCard SecureCode and Verified by Visa to authenticate cardholders during online transactions at participating merchants. The service requires cardholders to enter a private password in a pop-up window or box on their PC before their online transaction can be approved and completed-much like the familiar PIN process required for use at an ATM. With this extra step, members can be confident that their account is protected, and Navy Federal and merchants gain greater assurance about the identity of the person completing the transaction.
"TSYS fully supports these fraud prevention measures from MasterCard and Visa to assure that processing clients like Navy Federal and their cardholders will continue to have access to world-class protection against identity theft," said Andrew W. Marks, group executive at TSYS.
TSYS, which supports more than 240 million cardholder accounts internationally, has serviced Navy Federal's cardholder accounts since 2000, when the $17 billion credit union converted its portfolio to the TS2 processing system. TSYS offers Cyota's SecureSuite platform in combination with a comprehensive fraud services system, which it provides to Navy Federal and more than 100 processing clients in North America and Europe.
Cyota's SecureSuite platform is designed to support a wide range of authentication and card security products including MasterCard SecureCode, Verified by Visa and surrogate numbers. Cyota currently powers 80 percent of all Visa cardholder accounts that are eligible for Verified by Visa in the U.S.