Wireless/Mobile

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  • Android, iOS Dominate Smartphone Market; BlackBerry Falls
    By Bryan Yurcan | May 20, 2013
    A report from research firm IDC also found that Windows Phone gained market share.
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  • Google Enables Payments Through Gmail to Garner Google Wallet Adoption
    By Jonathan Camhi | May 17, 2013
    With Google Wallet under-performing in the last couple years, Google is now integrating its wallet into Gmail to allow users to send money through the popular email service.
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  • The CFPB Goes Mobile To Collect Customer Complaints
    By Jonathan Camhi | May 16, 2013
    With many Latinos in the U.S. accessing the internet primarily through a mobile device, the CFPB has optimized its new Spanish language website for an interactive mobile experience.
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  • Digital Marketing Solutions Stand Front and Center at Finovate Spring
    By Jonathan Camhi | May 15, 2013
    With more customers interacting with their financial institutions through the mobile and online channels, new marketing solutions targeting these digital customers emerge at Finovate Spring.
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  • Trust Revisited: How Banks Can Redefine Relationships One Swipe at a Time
    By Carl Tsukahara, Monitise | May 15, 2013
    Banks have lost a great deal of public trust since the financial crisis, but they can recover some of that trust by fulfilling consumers’ desire for innovative and convenient mobile solutions.
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  • Amazon Launches Digital Currency for Kindle Fire Customers
    By Jonathan Camhi | May 13, 2013
    After filing an application for a mobile wallet patent last month, Amazon continues to make moves in payments by adding a new digital currency, Amazon Coins, for its app store.
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  • Simplicity Bank Streamlines Mobile Device Control
    By Anne Rawland Gabriel | May 10, 2013
    Simplicity Bank gains automated controls and improves mobile device security without adding headcount by adopting AirWatch Mobile Device Management.
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  • Google Says Shoppers With Smartphones Spend More
    By | May 10, 2013
    Google says frequent smartphone users spend 25% to 50% more while shopping than moderate smartphone users do.
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  • CIBC Expands Mobile Payments
    By Bryan Yurcan | May 10, 2013
    The Canadian bank announced its mobile payments app will now be available for Android smartphones.
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  • Google Wallet Head Osama Bedier Quits
    By Jonathan Camhi | May 09, 2013
    Osama Bedier, the head of Google Wallet, has quit the company after two years in charge in which the solution has failed to gain widespread appeal.
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  • Chase Brings Mobile Receipt Capture to Small Business Card Holders
    By Jonathan Camhi | May 07, 2013
    Chase’s Ink card holders will now be able to photograph and store receipts with Chase’s Jot app for small business customers.
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  • Mobile Payments Marked by Fragmentation and Increasing Channel Convergence, Says Fed
    By Bryan Yurcan | May 07, 2013
    A report from the Federal Reserve Bank of Boston states that the past two years in the mobile payments market were characterized by an expanding fragmented market environment and frequent technology innovations.
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  • Real-Time Payments Offers Opportunity to Build Customer Loyalty, Study Finds
    By Jonathan Camhi | May 06, 2013
    Consumers are not only interested in real-time payments, but they’d prefer their primary financial institution to be their real-time payments provider, a recent FIS study suggests.
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  • 3 Takeaways From the CEB TowerGroup Financial Services Technology Conference
    By Bryan Yurcan | May 03, 2013
    Innovation, mobility and big data were among the big themes discussed during the three-day event in Boston.
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  • Mobey Forum Tackles Mobile Payments
    By Bryan Yurcan | May 03, 2013
    The industry group has formed a task force to assess the mobile point of sale market in North America and Europe.
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  • The “Age of the Customer” Demands Effective Onboarding
    By Chris Edgington, Kofax | May 02, 2013
    Giving customers a truly convenient onboarding process means moving towards automated processes, electronic documents and enabling the customer to sign up with their mobile device.
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  • Convenience No. 1 Factor In Customer Loyalty for Banks, Study Finds
    By Jonathan Camhi | May 01, 2013
    A recent survey suggested that banking customers care more about convenience than customer service or fees in choosing a bank, and mobile banking customers are some of the most loyal a bank can find.
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  • IBM Makes Enterprise Mobile Security Move
    By | May 01, 2013
    IBM partners with mobile security vendor Arxan Technologies to secure apps created with its Worklight platform against malware and other attacks.
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  • Mobile Point of Sale Solutions Could Increase Consumer Card Payments By More $1 Trillion A Year, Study Says
    By Jonathan Camhi | April 30, 2013
    A new report by Javelin says there are nearly 20 million merchants who could start accepting card payments as a result of wider adoption of mobile POS solutions.
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  • Mobile Growing, But Still Not Preferred Channel
    By Bryan Yurcan | April 30, 2013
    Trends in mobile banking were a big topic at the CEB Tower Group Financial Services Technology conference.
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  • Rewarding Customers and Calming Security Concerns Key to Mobile Payments Adoption, Survey Finds
    By Jonathan Camhi | April 29, 2013
    In a recent survey by Accenture, smartphone owners picked security as their top concern in adopting mobile payments, and showed interest in value-add features for mobile payments like coupons and rewards points.
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  • First Data Names JPMorgan Co-COO As Its New CEO
    By Kathy Burger | April 29, 2013
    Frank Bisignano, who also led JPMorgan's mortgage banking business in the wake of the mortgage crisis, will lead payments management company First Data at a time of great change in the payments industry.
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  • Banks Must Think Differently About Customer Experience In A Branchless Digital Environment
    By Jonathan Camhi | April 29, 2013
    As interest in digital bank accounts increases, banks must rethink customer experience from an all-digital branchless perspective.
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  • NACHA Payments 2013 In Quotes
    By Jonathan Camhi | April 26, 2013
    Some thought provoking quotes on mobile payments, the growing prepaid card market and more from NACHA Payments 2013.
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  • Innovate Or Die, Says Capital One's Jamison
    By Bryan Yurcan | April 26, 2013
    The managing director of Capital One Labs implored banks to meet customer's technology expectations during a keynote speech at the CEB TowerGroup Financial Services Technology Conference in Boston.
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