re: U.S. Bank Rolls Out Mobile Photo Bill Pay
Mobile banking and mobile deposit have really taken off. Now banks are adding mobile bill payment, which is really interesting. The challenge now, is what do banks do with their branches? Customer can do more on mobile/web now than ever before and they rarely go to a branch. However, customers say that the proximity of a branch to their home is one of the largest factors in selecting a bank. So, if a bank closes some branches, it risks losing customers. But it costs a lot to maintain and keep branches open, especially if customers may rarely (or never) actually step inside the buildings.