Comments
U.S. Bank Rolls Out Mobile Photo Bill Pay
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Melanie Rodier
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Melanie Rodier,
User Rank: Apprentice
3/14/2013 | 7:31:13 PM
re: U.S. Bank Rolls Out Mobile Photo Bill Pay
This is a great move. I can see it really taking off as it really simplifies the whole bill paying process and fills a gap: paper bills are redundant and many customers probably never even open them anymore; yet not everyone wants to go online to see their bills. This is a clever use of smartphones' cameras. It's great to see retailers as well as banks making innovative use of smartphone features to make customers' lives easier.
Greg MacSweeney
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Greg MacSweeney,
User Rank: Author
3/11/2013 | 10:54:47 AM
re: U.S. Bank Rolls Out Mobile Photo Bill Pay
Mobile banking and mobile deposit have really taken off. Now banks are adding mobile bill payment, which is really interesting. The challenge now, is what do banks do with their branches? Customer can do more on mobile/web now than ever before and they rarely go to a branch. However, customers say that the proximity of a branch to their home is one of the largest factors in selecting a bank. So, if a bank closes some branches, it risks losing customers. But it costs a lot to maintain and keep branches open, especially if customers may rarely (or never) actually step inside the buildings.
Anthony R. O'Donnell
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Anthony R. O'Donnell,
User Rank: Apprentice
3/8/2013 | 6:39:59 PM
re: U.S. Bank Rolls Out Mobile Photo Bill Pay
Nice feature to add to a bank's services. I wondered how the bank arranges electronic transfers to customers' creditors, since I gather that would be key to ensuring fully paperless transactions.
Jonathan_Camhi
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Jonathan_Camhi,
User Rank: Author
3/7/2013 | 9:42:17 PM
re: U.S. Bank Rolls Out Mobile Photo Bill Pay
The popularity of mobile RDC seems to have cleared the way for mobile photo bill pay. Consumers are already used to using the camera on their phone for banking, this seems like the next natural step.


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