re: More Than a Hole in the Wall: The Unfulfilled Potential of the ATM
Theoretically, an ATM is a cash dispensing computer, change the key board and it could do anything and everything that the bank allows thru Online banking (at a minimum). BUT, queuing could become a problem. 2 ATMs, 2 people opening accounts, 15-20 minute transactions...the line would be around the bank. So the bank needs to balance what can be done, with what should be done at the ATM. But, I do agree that a lot more things could be done.