re: Capital One Builds A Foundation for Growth Through Key Systems Integrations
Capital One usually gets attention for its analytics/data prowess, but Dhandapani's accomplishment underscore the importance of infrastructure in supporting any kind of data management-related initiative -- not to mention the core transactions (lending, payments, etc.) of banking. Given how critical the use of data/analytics are to competitive positioning and regulatory compliance, the ability to execute on these massive infrastructure and core systems initiatives (relatively) quickly and efficiently is absolutely critical. This is an oversimplification, but in some ways it's a kind of throwback to what CIOs/tech executives used to do, but with the very modern twists of collaboration, business unit alignment, customer experience, etc.