re: E-Signatures Deliver Savings and Efficiency for Royal Bank of Canada
I think electronic signature brings tremendous benefits to both the banks and their customers. It's good to see quantitative measurements of the benefits from this article. It gives businesses who are considering this technology better insights.
For Canadian banks, I believe that it is important to consider the data centre when selecting an electronic signature vendor. For me, I would consider Canadian vendors (such as Ottawa-based e-signature company Signority) instead of the U.S. ones due to data confidentiality consideration.