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Embracing Digital: JPMorgan Chase Rethinks Delivery
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Byurcan
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Byurcan,
User Rank: Author
3/10/2014 | 7:26:46 PM
re: Embracing Digital: JPMorgan Chase Rethinks Delivery
I agree. Long live the branch!
Kelly22
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Kelly22,
User Rank: Author
3/10/2014 | 7:25:27 PM
re: Embracing Digital: JPMorgan Chase Rethinks Delivery
I love the people who work at my local branch! Last time I went, they all waved goodbye and wished me a good weekend. ATMs aren't nearly as friendly.
KBurger
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KBurger,
User Rank: Author
3/6/2014 | 6:13:23 PM
re: Embracing Digital: JPMorgan Chase Rethinks Delivery
Well, you guys better enjoy your time in the branches now because based on what we are seeing across the industry a) there will be many fewer branches in which to mingle and b) those that remain will offer a significantly different experience compared to what is available now. It won't be too long before your human interaction in the branch will be via video screen or kiosk, or maybe even with a robot!
Byurcan
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Byurcan,
User Rank: Author
3/6/2014 | 5:30:15 PM
re: Embracing Digital: JPMorgan Chase Rethinks Delivery
No. Artificial Intelligence will be the ruin of us all. didn't you see "2001: A Space Odysessy" or "Terminator 2?"
Jonathan_Camhi
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Jonathan_Camhi,
User Rank: Author
3/6/2014 | 5:25:37 PM
re: Embracing Digital: JPMorgan Chase Rethinks Delivery
So if I ask Siri to do a mobile deposit for me, that doesn't count as human interaction?
Jonathan_Camhi
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Jonathan_Camhi,
User Rank: Author
3/6/2014 | 5:24:28 PM
re: Embracing Digital: JPMorgan Chase Rethinks Delivery
Citi is introducing new ATM's with increased transaction capabilities to pursue that kind of strategy with their branches. Will be interesting to see how successful they are with that, and if other major banks in the U.S. follow suit.
Byurcan
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Byurcan,
User Rank: Author
3/6/2014 | 1:40:55 AM
re: Embracing Digital: JPMorgan Chase Rethinks Delivery
Agree, sometimes you just need that human touch. Everyone wants to do everything today on their blamed mobile devices. Where's the human interaction! Where's the love!
Becca L
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Becca L,
User Rank: Author
3/5/2014 | 10:41:52 PM
re: Embracing Digital: JPMorgan Chase Rethinks Delivery
I do this too! I don't know why, it just seems like the better option, even if it isn't the fastest or most modern. Maybe I just like the "hey, howya doing?" convo with the teller. Sorry to disappoint, Kathy :-(
KBurger
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KBurger,
User Rank: Author
3/5/2014 | 9:14:16 PM
re: Embracing Digital: JPMorgan Chase Rethinks Delivery
OK, now that's just sad -- even if you don't do mobile deposit you can deposit checks at ATMs now. Of course, while you're standing in line you can always check your email, texts, Twitter, etc. on your smartphone (assuming you have one).
Byurcan
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Byurcan,
User Rank: Author
3/5/2014 | 6:35:26 PM
re: Embracing Digital: JPMorgan Chase Rethinks Delivery
Yesterday I waited on line at a branch to deposit a check, and loved it!
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