Like its customers in rural Indiana, Peoples Federal Savings Bank is slow to change. With its small-town heritage and clientele, the 115-year-old bank has tended to adopt new technologies gradually and deliberately.
Deutsche Bank has contracted with IBM to take over its computer center operations in continental Europe. The 10-year deal, worth 2.5 billion euros, should add up to annual IT savings of 100 million euros.
ABN AMRO's decision to tap EDS for a $1.5 billion outsourcing contract is the latest in a string of successes for the Dallas-based IT services company, which like its competitors has been beating the bushes for new business in a sluggish economy.
Gomez research shows consumers are not merely interested in check imaging; they are eager to the point where they are willing to forgo many other features banks offer in order to access documents online.
Banks are reaping order-of-magnitude productivity gains using workflow automation technology, which allows organizations to map business rules and procedures, and in combination with imaging, to automate the routing of documents.