More than ever before, bank CIOs must provide business value through technology innovation while also finding ways to improve efficiency. But innovation and cost cutting aren't mutually exclusive, experts say.
By Bob Evans, SVP and Director, InformationWeek's Global CIO | September 22, 2009
Are bank CIOs who aim to align IT with the business actually conceding that IT is not part of the business? Instead, asserts Bob Evans, SVP and Director, InformationWeek's Global CIO, they should align IT with the company's future: its customers.
At 209-year-old Washington Trust, Barbara Perino has overhauled legacy systems, developed customer insight capabilities and built an infrastructure that supports the community bank's growth strategies.