How can bank CIOs justify the expenses involved in providing training to their employees? It’s all about having the skills that enable the company to make decisions, predict client requirements and profitably manage the business.
In order to find the right technology -- and partners -- banks' requests for proposals must spur an open dialogue with potential vendors about their culture, strategy and future road map. Here are three approaches that work.
By Adrian Ungureanu and Tony Tummillo, Capco | May 22, 2013
This article - the first in a two part series - looks at the successes some banks have had with e-signature adoption and examines some of the remaining barriers regarding regulation and organizational silos that still exist in adopting e-signatures in the financial services sector.
By Glen Fossella, CTS North America | May 20, 2013
While many banks are rethinking their long-term strategy for expensive branch networks, there are steps banks can take now to reduce costs and inefficiencies in the branch while providing a better customer experience.
Vendor management is becoming more important from a compliance standpoint as regulators scrutinize banks’ third-party relationships, and achieving that compliance begins with crafting a clearly defined contract.