Videoconferencing technology is old news. We've got it in our offices, laptops, videogame consoles and phones. Robotic arms that that translate our physical signature in one location to a document hundreds of miles away, however, are the stuff science fiction is made of.
A component of Citizens Financial Group's new video banking pilot program is the use of LongPen technology, the Boston Herald reports:
When it comes time to sign on the dotted line, a “robotic arm” located in that remote office completes the signature that the customer makes with a LongPen, which combines a tablet computer with the type of electronic pen used by retailers for credit card transactions.
Citizens is the first bank in the United States to deploy the technology. Here's a video of it in action: