December 17, 2009

Fiserv, Inc, the provider of financial services technology solutions, announced that Macatawa Bank, a $2-billion bank headquartered in Holland, Mich., has chosen outsourced account processing on the Premier(R) bank platform provided by Fiserv.

The bank was previously processed by an independent data center that licensed Premier from Fiserv. "We're convinced the benefits of buying directly from Fiserv will deliver a more reliable system as well as the expertise we need to serve our changing market," Renae Eckland, CIO, Macatawa Bank, said in a release.

Macatawa Bank chose additional value-added solutions that will enhance customer service and streamline the bank's operations, it said. They include AML Manager, Activity Manager(SM), Business Analytics, Customer View(TM) and HSA for Premier, as well as the Prologue(TM) solutions for financial accounting. This multiproduct solution set reinforces the Fiserv core competencies in Processing Services, Insights and Optimization and Risk and Compliance.

Fiserv said Premier's service-oriented architecture and seamless integration make it possible for Macatawa Bank to rapidly deploy new solutions to meet market, regulatory and operational challenges. By maximizing flexibility and integration, the service-oriented architecture provides a framework to share data, services and capabilities, while enabling the bank to deploy Fiserv solutions one step at a time, the vendor said.

ABOUT THE AUTHOR
Melanie Rodier has worked as a print and broadcast journalist for over 10 years, covering business and finance, general news, and film trade news. Prior to joining Wall Street & Technology in ...