Management Strategies

11:15 AM
Connect Directly
RSS
E-Mail
50%
50%

Honor Roll: This Week's Top Bank Blogs (Oct. 18-24)

Our favorite banking technology-related blog posts from around the Web (October 18-24, 2009):

Our favorite banking technology-related blog posts from around the Web (October 18-24, 2009):Tales of Customer Service

The Better Banking Blog's Jen Storey discusses the roles that luck and circumstance often play in the world of customer service. "No matter how grand the strategy, image and reputation can be undone in a single conversation. And of course thanks to these 'risky internet businesses', the world can now hear about this conversation," she writes. ---

Wholesale Banking Taking the Driving Seat

Celent's Enrico Camerinelli points to recent quarterly bank results as a sign that profits are shifting to the wholesale domain. To address this trend from an IT infrastructure standpoint, Camerinelli suggests there are lessons to be learned for banks that take a look at the automotive industry. ---

Why 7?

This post from Microsoft's Windows Blog may be a year old, but it answers a question I posed yesterday: Why is Microsoft's newly launched operating system called Windows 7?

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
Register for Bank Systems & Technology Newsletters
White Papers
Current Issue
Bank Systems & Technology
BS&T's 2014 Elite 8 executives are leading their banks to success, whether it involves leveraging the cloud, modernizing core systems, or transforming into digital enterprises.
Slideshows
Video
Bank Systems & Technology Radio
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.