Participants in BS&T's 2011 Executive Summit addressed the operational, regulatory, service and marketing implications of banking's new business models and delivery channels.
December 15, 2011
The theme of using IT to create efficiencies throughout the organization also was a big topic. Team Capital Bank's Ghan Desai (right) said efforts to remove manual processes and add more automation have been a focus at Team Capital, while Ferrarra reported that Woodforest National Bank is looking toward complete virtualization of its data centers and reducing inefficient back-office functions.
