The theme of using IT to create efficiencies throughout the organization also was a big topic. Team Capital Bank's Ghan Desai (right) said efforts to remove manual processes and add more automation have been a focus at Team Capital, while Ferrarra reported that Woodforest National Bank is looking toward complete virtualization of its data centers and reducing inefficient back-office functions.
Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to ... View Full Bio