Management Strategies

10:47 AM
Connect Directly
Facebook
Twitter
Google+
RSS
E-Mail
50%
50%

Barclays Poaches HSBC Executive

Rumi Contractor, who held numerous senior positions at HSBC, will join Barclays as head of its U.K. retail and business banking unit.

Barclays has appointed former HSBC executive Rumi Contractor as its new chief operating officer for its U.K. retail and business banking division.

Contractor will join Barclays on March 1. He has served as the global head of service delivery and CEO of global resourcing at HSBC since 2008.

In his new role, Contractor will be responsible for driving customer service innovation and technology across Barclays' U.K. retail and business banking, ranging from product design to improvements to the branch network and customer contact centers, according to the bank.

Contractor has held numerous senior positions at HSBC, including CIO of HSBC Securities and Investment Bank, and CEO of the HSBC Software Development Center in India.

Bryan Yurcan is associate editor for Bank Systems and Technology. He has worked in various editorial capacities for newspapers and magazines for the past 8 years. After beginning his career as a municipal and courts reporter for daily newspapers in upstate New York, Bryan has ... View Full Bio

Comment  | 
Print  | 
More Insights
Register for Bank Systems & Technology Newsletters
White Papers
Current Issue
Bank Systems & Technology Oct. 14, 2014
Bank Systems & Technology's new Must Reads is a compendium of our best recent coverage of customer analytics. Learn what big data means for banks, meet Wells Fargo CDO Charles Thomas, find out how to connect with your Gen Y customers, and more.
Slideshows
Video
Bank Systems & Technology Radio
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.