May 17, 2012

Most IT leaders are accustomed to dishing out constructive criticism to employees. But how many employees would feel comfortable criticizing their boss for an ill-conceived product launch or a poorly executed deployment? Many workers fear that rubbing a manager or CIO the wrong way could mean a poor annual performance review or a withheld bonus--or at least dirty looks.

But the truth is IT leaders stand to lose the most from employee silence. Constructive feedback from talent in the trenches can help managers work smarter and manage teams better. "IT people love data, and feedback is important data," says Andrea Corney, a leadership coach at the Stanford Graduate School of Business' Center for Leadership Development and Research.



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