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Heartland Payment Systems CEO Robert Carr is outspoken about the massive security breach the company suffered on his watch in 2008, exposing 130 million debit and credit card accounts. But at a time when comparable breaches have cost some CEOs their jobs, Carr is still calling the shots at the payment processing company -- largely because he stepped up to the huge security challenge, leading Heartland's adoption of end-to-end encryption, tokenization, and EMV chip-and-pin payment card technology. "We took a position in 2009 that we're not going to clam up and try to point the finger at somebody else," he says. Carr has watched the recent wave of retail breaches and sees a common theme: Many companies haven't made the right choices or spent enough money on the right security solutions, and some of them are paying the price. In this keynote presentation, Carr will lay out a CEO's view on selecting the right security solutions and justifying the necessary investments.
You can unplug if you want to on your next cruise, but Royal Caribbean Cruises is betting big that most guests will welcome a much richer digital experience as part of their vacation. Its newest generation of ships sport virtual balconies to brighten interior rooms, robot bartenders, and Internet access that for the first time provides fiber-like speeds out at sea, thanks to new satellite technology that orbits closer to earth. New mobile apps let guests book restaurants and excursions on the ship from their own phones. CIO Bill Martin will describe how Royal Caribbean's IT organization has changed to take on more customer-facing, digital innovation, and he'll offer insights into what's next on the horizon.
Companies in a range of industries didn't need Marc Andreessen to tell them that software is eating their world. Banks, retailers, resort operators, manufacturers, media groups, transportation companies they're all having to work more like software companies, from recruiting and nurturing developer talent to creating new lifecycle processes for writing, testing, deploying, securing, and monitoring code. With customer-facing software, the stakes are even higher. Meantime, the pace of new releases is faster than ever before. This panel of experts will explore best practices, including how to create a developer-friendly environment, where and how to apply methodologies such as Agile and DevOps, and ultimately how to produce applications and embedded software that truly yield a competitive advantage.
Can a company the size of Walmart also deliver with speed and agility? Walmart CIO Karenann Terrell would have it no other way. In this keynote Q&A, Terrell will explore how Walmart has moved from a technology group that focused on operational support into one that helps the entire business experiment and innovate. That shift has meant changing the way the company prioritizes, manages, and allocates people to IT projects. And it has changed the way Walmart uses and rotates IT talent. Terrell's goal is for IT to help Walmart become a "borderless enterprise," one with the real-time collaboration tools to quickly connect people inside and outside the company to meet business challenges.
Drones, robots, and automation aren't just the stuff of manufacturers and militaries. The likes of FedEx, UPS, Amazon, and Google are testing drones for package deliveries. Union Pacific wants to use drones to inspect its railroad ties; BP to inspect its oil fields. Royal Caribbean is experimenting with robot bartenders on its cruise ships; Aloft Hotel with robotic butlers. The near-term prospect of autonomous cars, planes, and boats is all the rage. The applications are endless. Meantime, the lines between this kind of operational technology and traditional IT are blurring. Says one transportation industry CIO: "Everything you think you're doing without IT ends up coupling into some IT system somewhere anyway." Chris Anderson, CEO of 3D Robotics and author of "The Long Tail" and "Makers: The New Industrial Revolution," will offer his unique insights into how drones, robotics, and other automated technologies are impacting our businesses and lives like never before, as well as how they integrate with enterprise IT. You'll want to look your best for this keynote, because Anderson will demo 3D Robotics' latest drone products and show off some images from the audience. Smile!
ConocoPhillips is putting big data analytics power closer to front-line decision-makers at the $56 billion oil and gas company. Business units and functions across ConocoPhillips are exploring the use of advanced analytics and forms of artificial intelligence like machine learning and neural networks, and CIO Mike Pfister and advanced analytics program manager Richard Barclay will discuss how the IT organization is building a platform to enable them. Advanced analytics could bring dramatically reduced drilling costs, higher predictability of production volumes before drilling, and better decisions on well completions. The company also is applying analytics to prevent well downtime, predict equipment failure, and optimize production processes. But not all of the data needed to solve certain problems exists today, so IT teams are looking for ways to create the critical data and get it back to where it can be used for analysis. Pfister and Barclay will explore this and other challenges the company is overcoming to transform a global business through data-driven decisions.
The NBA is one of the hottest leagues in pro sports, flush with marquee players and a lucrative new TV contract. It's also one of the world's most tech-savvy leagues. The new, state-of-the-art stats capability on NBA.com, for instance, lets fans sort and search statistics as they see fit, from games going all the way back to the league's founding in 1946. And in a bold move to shorten the time it takes to do in-game video checks of referee calls, the league spent $15 million to overhaul its replay center in Secaucus, N.J., where a team of people viewing 300 gigs of video piped from all 29 NBA arenas can beam any of nine court angles directly to refs as needed. In this keynote Q&A, NBA CIO Michael Gliedman will discuss how he and his team of 100 IT professionals are helping teams analyze player performance, improve their operating efficiency, and enhance the fan experience through the creative use of data analytics, video, mobile apps, social networking, and other cutting-edge technologies.
It's decision time in the data center. Should your company move to a software-defined, private cloud architecture where any box can handle any workload? How much of your computing should move to the public cloud? Do you have the right talent for this modernization, as well as the right vendors? IT leaders can't afford to get this transition wrong, as the data center is now a key factor in determining how quickly a company can scale up to grab new digital opportunities -- or dial back down in a downturn. This dynamic panel discussion will explore the hard issues in this data center re-invention.
Join us for a fast-paced, no-holds-barred discussion featuring two knowledgeable, highly opinionated, and unconventional business technology veterans. They'll speak their mind on some of the most pressing and controversial questions of the day: Is shadow IT really all that bad? Should companies skip the hybrid cloud? Is the CIO losing IT purchasing clout? Is it time to give developers a lot more power? What are the best ways to combat insider threats? The only rule: no rambling, hot air responses. In fact, our agitators will be on the clock they'll have a total of 90 seconds to say their piece and then must move on to the next topic.
Female IT leaders attending the InformationWeek Conference, please join Susan Nunziata, Director of Editorial, UBM Tech and a special guest for a peer networking breakfast. Take part in candid conversation on career paths, mentoring, and lessons learned -- and make new connections with other women in IT leadership roles.
Sony. Target. Heartbleed. Edward Snowden. The list goes on. Every day, your IT organization is abuzz with news of new hacks, breaches, and vulnerabilities that are coming to light in the media. It is up to you, the IT professional, to participate in these discussions and answer key questions about todays threats.
Organizations are harvesting vast amounts of raw, proprietary data, but how do they translate that into information that increases efficiency, reduces costs, and generates new revenue? Advanced businesses are using neural networks, the most powerful type of machine learning systems. For example, the world's largest online retailer employs neural networks to predict items consumers are likely to purchase, and the IT department of the world's largest software company uses them to predict server utilization patterns, saving tens of millions of dollars annually. In this understandable, yet in-depth presentation, Dr. James McCaffrey will explain the basics of neural networks, describe the types of business problems they can solve, and discuss the pros and cons of different implementation approaches.
Today's business application economy is driving change across IT departments as increasingly self-reliant and creative business users are embracing tools and technologies that allow for real-time problem solving and innovation. In doing so, these users are also creating a cultural shift inside organizations by building their own applications and relying less on IT to handle their business challenges. It's a paradigm shift causing CIOs to take notice, and in this session, CEO Adriaan van Wyk will explain why CIOs should harness the BYOA phenomenon and use it to business advantage, rather than pushing back. He'll discuss the role CIOs can take to manage the cultural shift, and best practices they can use to create a more agile, app-centric environment.