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REMODELING RISK Greg Jones, VP of Operational Risk, Union Bank of California Recalculating Risk: The New Rules of Risk Management New data management and risk analytics tools are giving banks such as ING, HSBC and Union Bank insight into enterprisewide risk exposures and a head start on Basel II rules. Data was at the Heart of the Financial Crisis Data quality and data modeling are critical to limiting risk inherent in complex products such as collateralized debt obligations. How Much Risk Lurks in Your Loan Portfolio? A new, eBay-style electronic marketplace for troubled loans tries to give bankers a clear sense of what their distressed debt is worth. The Changing Role of the CRO The personnel have changed and responsibilities have broadened for bank chief risk officers. SPECIAL REPORT: FIGHTING FRAUD What Banks Need to Do to Combat Card Fraud Encryption and other data security solutions are key to preventing the $8.6 billion in annual card fraud, Aite Group reports. The Case for Data Mapping Protecting data that exists in the dark corners of a bank's IT environment may be the No. 1 challenge in the fight against fraud. FOCUS ON INNOVATION Umpqua Bank Views Innovation as a Core Value In its 'Innovation Lab' and other high-tech branches, Portland-based Umpqua Bank tests the latest technology to improve the banking experience and build stronger customer relationships. RISK/COMPLIANCE WATCH How the Volcker Rule Would Affect Banks Former Federal Reserve chair Paul Volcker himself says only the four or five largest U.S. banks are too large and would need to adjust to his proposed rules prohibiting proprietary trading. SOURCING WATCH Is Banking Ripe for Outsourcing? Several trends in the outsourcing provider space are altering the outsourcing value proposition for banks. CASE STUDY Rabobank Identifies US$10.2 Million in Savings Rabobank Netherlands improves IT transparency and reduces costs by adopting a unified service management and reporting framework from PA Consulting. |
FROM THE EDITOR Bankster Rap? Jesse Jackson, bloggers and some journalists have taken to the word "bankster." What will it take for bankers to redeem themselves and for the term to fade from use? MOBILE Mobile Giving Outpacing Mobile Payments As indicated by the in flux of text message-based donations to Haiti earthquake relief foundations, mobile giving has taken off, but the mobile payments space as a whole has a long way to go. ONLINE MARKETING Community Banks Take Their Message to the Web The Huffington Post's Move Your Money campaign provides community banks with another example of the Web's value as a communications channel with customers, potential customers and the public at large. 
THE INNOVATION FACTOR Are Banks Ready to Innovate? In the first in a series of columns exploring leadership in banking, Fifth Third SVP Patrick Moore says banks must refocus on innovation now to remain competitive tomorrow. EXEC WATCH Former Goldman CTO Dubno to Join BofA Michael Dubno will head global markets and research technology at Bank of America. Huntington Bank Names New Directors of Payments/Channels and Treasury Management Mark R. Sheehan and Douglas G. Hartsema, both former JPMorgan Chase executives, take on new roles intended to enhance Huntington's business and retail banking services. Manuel Medina-Mora to Head Citi's Consumer Banking Medina-Mora will oversee Citi's retail branch network, branded cards business and local commercial bank in the Americas. ANATOMY OF A WEB SITE First Tennessee Bank Rebuilds Customer-facing Web Site To make good on its promise to provide online customers with the same level of service it offers in its branches, First Tennessee Bank rebuilt its customer-facing Web site with convenience and usability in mind. Related Image Gallery: A Tour of First Tennessee Bank's New Web Site |
