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BS&T'S 2010 BANKING TECHNOLOGY OUTLOOK

Trends for 2010

Banks Planning Flexible IT Budgets for 2010
As banks budget for their 2010 IT spending, it's anyone's guess as to which projects will suffer in order to account for the slew of pending regulations due from Washington. But while the focus will continue to be on cost savings, bright spots exist in risk/security, treasury services and M&A integration.

The Bank Technology Hot List: Solutions That Sizzle
According to a cross section of bank tech executives, this could be the year that heretofore unproven solutions -- including mobile payments, cloud computing and social networking -- become essential components of banks' strategies.

2010 IT Spending Forecast Not All Bad for Banks
Banks will spend more on technology to integrate systems post-merger and to capitalize on the growth of treasury business, says Celent senior analyst Jacob Jegher.

Washington's Regulatory Agenda Will Shape Banks' Risk IT Strategies
Pending legislation in Congress will significantly impact banks' IT shops, and risk management will be front and center, says Deloitte's Henry Ristuccia.

10 in 2010: Banking Trends for the New Year
BS&T's editors offer some predictions about the coming year's bank technology news makers.

UPDATE

What ING's Insurance Divestment Means to the Bancassurance Model
With ING forced to divest its insurance operations, the long-term viability of the bancassurance model has come under scrutiny.
SWIFT's New MT 202 COV Messaging Standard Necessary, but Could Pose Challenges
Ernst & Young's Steven Beattie says although releasing the new payment messaging protocol will help increase AML efforts and transparency, banks could be faced with problems like an increased investigations burden.

Have Cell Phone, Need Bank: Nokia Makes Mobile Play for Unbanked
Cell phone giant Nokia hopes to provide basic financial services to the unbanked in emerging markets via its Nokia Money mobile service.

Amex Acquisition of Revolution Money Marks New Fight for Remittance Space
American Express will buy P2P payments company Revolution Money to expand its reach and make a place in a growing market.

NEW PRODUCTS

SAP Launches Banking Suite
SAP has launched SAP banking service 7.0, a set of innovations to its industry-specific banking software suite.

Panini Beefs Up Remote Capture Product Offering
In addition to a new web portal and dashboard, Panini is also adding to its manpower in services and product development.

Wolters Kluwer Enhances Anti-Fraud Functionality
Wolters Kluwer Financial Services has enhanced its anti-fraud solution's investigative services functionality for financial institutions based in the U.S. and U.K.

FROM THE EDITOR



FEATURE

Fraud: Social Media Heightens New Threats
As fraudsters increasingly seek to exploit weaknesses in consumers' defenses through social engineering schemes rather than hack vulnerabilities in banks' security systems, the need for enterprisewide solutions to detect fraud across channels is greater than ever.

WORKFORCE WATCH

Fostering and Promoting Diversity in Workplace IT Departments
There is an increasing focus on cultivating a diverse workforce, but achieving diversity can be a challenge for many organizations, particularly in IT fields.

BUSINESS INTELLIGENCE WATCH

From BI to Analytics: An Evolution In How Business Gets Done
It's clear there is a widening gulf between what traditional BI tools deliver and the emerging market for true analysis capabilities, says Bank of America's Jay Morreale.

CASE STUDIES

BB&T Optimizes Teller Scheduling with GMT Workforce Tool
GMT Planet is being used by BB&T to help the bank gain efficiencies and save money with its branch workforce.

First National Bank of Omaha Expands RDC Customer Base by 50 Percent
First National Bank of Omaha combines Wausau's Remote Capture platform with Epson's CaptureOne check scanner to create a second generation, Web-enabled RDC solution.

ROLLOUTS

Tesco Bank Announces Fiserv as Core Banking Provider
The UK's supermarket bank will use the Fiserv Signature bank platform to form the foundation of its account and transaction operations.

New Product, Customer Announcements From MagTek
MagTek rolls out secure card reading devices and lands Cottonport Bank as a user of its instant issue debit card product.

Abu Dhabi Commercial Bank Picks Cyveillance for Security
Cyveillance's enterprise solutions will help the bank protect customer information from internal and external threats.

Fiserv Signs Two Banks for EnAct Solution
Commerce Bancshares and Broadway Bank will use the sales management software to increase walletshare.

EXEC WATCH

Microsoft Names Joe Pagano Worldwide Managing Director for Banking and Capital Markets
Microsoft veteran most recently managed sales team for strategic Global Financial Services accounts.