Archives

COVER STORY



In Channel Projects, Banks Look for Simpler Solutions
The new economic conditions are dictating smarter use of resources among banks as they enhance their channels.

ONLINE BANKING

Umpqua Unites Multiple Online Banking Systems With Fiserv
After several acquisitions left Umpqua managing multiple online banking platforms, it turned to Fiserv to create a unified online application.

MOBILE STRATEGY

APPetite for Disruption -- Should Financial Institutions Consider iPhone Applications?
The Apple iPhone is indisputably a "disruptive technology" -- one that has redefined what a cell phone is and does, has expanded Internet reach, rekindled data revenues for mobile operators and brought a whole new phrase to our lexicon: "App Store."

CHANNEL WATCH

Managing For The Internet -- Online Banking Demands Web Performance Excellence
Online banking is not simply a customer convenience, but also a critical component of managing costs, since online transactions can be significantly more cost-effective than those that occur in a branch or over the phone, writes Gomez Inc. senior consultant Stephen Pierzchala.

PAYMENTS WATCH

Citi Launches Multicurrency Virtual Card With MasterCard
Citi Virtual Card Accounts provides corporates with a secure means for making and controlling purchases.

RECENT ROLLOUTS

Fifth Third Bank Launches Consumer Lending Online Channel
Fifth Third Bank has collaborated with Tavant Technologies to develop a web application for direct-to-consumer lending.

Bank of Tokyo-Mitsubishi Picks PELICAN for SEPA
PELICAN, the joint offering by ACE and Capgemini, will enable Bank of Tokyo to automate the payments process using the solution as a SaaS offering.

Tri Counties Bank Picks ClairMail for Mobile
ClairMail's mobile banking platform will be used to expand the channel offering at Tri Counties Bank.

Deutsche Bank Introduces New Treasurer Services
Treasurer Services is designed to assist financial institutions needs in such areas as nostro funding and cash management.

FROM THE EDITOR

Going Public With Core Systems Conversion Problems
When TD Bank issued a public apology for systems and service glitches that occurred when the institution undertook conversion to a single core system following its merger with Commerce Bank, it underscored why core systems upgrades and replacements don't happen very often.

MOBILE BANKING

Who's Who In Mobile Banking
Smartphones are almost as ubiquitous as the Web, and mobile devices are likely to represnt the next frontier in banks' battle for customers. To help institutions understand the mobile banking space, BS&T provides an overview of some of the top players in the industry, from m-banking vendors to platform and integration providers.

BEST PRACTICES

Fifth Third Bank Expands Footprint With Web-Based RDC Offering
By shifting to a thin-client remote deposit capture (RDC) offering, Fifth Third Bank has been able to accelerate efforts to grow deposits and expand its geographic footprint.

NEW PRODUCTS

Oracle Mantas Fraud Released
Oracle Financial Services has announced a new release of Oracle Mantas Fraud.

Fiserv Releases New PEP+ Module for NOCs
NOC Manager is designed to update and monitor notifications of change for NACHA processing requirements.

OBS Launches Commercial Mobile Banking Service
Online Banking Solutions (OBS) has released Messenger Mobile Services, a commercial mobile banking service for banks' business customers.

INDUSTRY WATCH

Washington Looks to Technology to Improve Financial Oversight
A hearing was held last week to discuss the role of technology in improving the monitoring of TARP funds and oversight of the financial industry.

At Least One Part of the Economy is Growing: Cybercrime
Several studies are showing growth in new techniques designed to trick users and even anti-virus programs to gain access to personal data.

BofA Revamps CashPro Portal
Bank of America will introduce CashPro Online, a rebuilt version of its treasury portal that uses collaborative technology to enhance the user experience.

HSBC Leverages Online Commenters in Marketing Campaign
HSBC has teamed with blog and article commenters on nymag.com as part of the bank's recent marketing campaign.