Archives

FROM THE EDITOR

BS&T's 2009 Elite 8 Rise to the Challenges Facing the Banking Industry
Bank Systems & Technology's 2009 Elite 8 outstanding bank technology executives are helping their organizations successfully pursue growth strategies and innovation in a tough economic environment.

The 2009 Elite 8

CIO CHALLENGES

Bank CIOs Must Continue to Innovate While Cutting Costs
More than ever before, bank CIOs must do more with less, continuing to provide business value through technology innovation while also finding ways to improve efficiency. But innovation and cost cutting aren't mutually exclusive, experts say.

WORKFORCE

Bank CIOs Must Continue to Innovate While Cutting Costs
More than ever before, bank CIOs must do more with less, continuing to provide business value through technology innovation while also finding ways to improve efficiency. But innovation and cost cutting aren't mutually exclusive, experts say.

BUDGETS

MetLife Bank's Mark LaPenta Sees Shift in IT Priorities
The financial crisis has presented MetLife Bank with opportunities to use technology in ways it might not have previously.

CUSTOMER EXPERIENCE

With the IT Landscape Shifting, CIOs Must Align With the Future
Are bank CIOs who aim to align IT with the business actually conceding that IT is not part of the business? Instead, asserts Bob Evans, SVP and Director, InformationWeek's Global CIO, they should align IT with the company's future: its customers.

THE 2009 ELITE 8

Gary Greenwald Spearheads Growth in Citi GTS Unit
Proving that technology can be at the core of a bank's recovery from the worst financial crisis in decades, Citi's treasury services practice, under the leadership of Gary Greenwald, continues to introduce new innovations to help clients cope with the economic uncertainty.

John Beran Leads Technology Transformation at Comerica
Comerica CIO John Beran has led the bank as it has transformed its IT infrastructure and restructured its IT organization.

Under Barbara Perino's Direction, IT Helps Washington Trust Compete With the Big Banks
At Washington Trust, the nationŐs oldest community bank, SVP of operations and technology Barbara Perino has overhauled legacy systems, developed customer insight capabilities and built an infrastructure that supports the bank's growth strategies.

Francisco DeArmas Modernizes Whitney National Bank's Core
With a core systems replacement and a multichannel, multi-vendor initiative under way, Whitney National Bank's Frank DeArmas is building a more modern architecture for the 125-year-old institution.

PNC's Tom Kunz Cracks the Gen Y Code With Targeted Products
At PNC Tom Kunz is creating targeted products that will appeal to a generation with a different mind-set about financial services.

Fred Cook Enables Growth at North Shore Credit Union
Fred Cook has helped establish North Shore Credit Union's IT organization as a major enabler for the business as it experiences tremendous growth and high retention levels.

First National of Nebraska's David Downing Looks to History to Stay on Track
David Downing makes sure that technology and operations dependably connect First National of Nebraska with its customers -- just like an efficient and dependable utility.

Donald Westermann Rebuilds Eastern Bank's IT Foundation
SVP, Technology Engineering and Operations, Donald Westermann is re-architecting Eastern Bank's technology to prepare for the economic recovery and a return to growth.

CATCHING UP WITH 2008'S ELITE 8

BS&T's Elite 8 2008 Have Lived Through History
2008's Elite 8 honorees share their experiences about facing the most challenging economic environment of their careers.

THE LIGHTER SIDE

(Anti-) Social Networking: BS&T Imagines the Possibilities
With the growing popularity of social networking sites, we thought it would be fun to take a look at the "FaceSpace" page of a fictitious senior bank technology executive, C. Eyeoh.