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COVER STORY Iqbal Khan, Executive Director, JPMorgan Treasury Services Evolving Fraud Schemes Keep Pressure on Evolving Payments Instruments While some of the latest schemes borrow from scams past, today's fraud schemes are as sophisticated as banks' most advanced payments systems. And stopping them is still a challenge. Retail Payments Risk Forum Collaborates to Fight Payments Fraud The Atlanta Federal Reserve Bank's anti-fraud cooperative is designed to bring together thought leaders in the payments space to improve security. The SEPA Direct Debit Scheme and the Payment Services Directive Pose Challenges and Opportunities The new European payments directives will require banks to invest in new infrastructures or partnerships, but they also provide opportunities for banks to offer value-added services. INDUSTRY WATCHConsumer Financial Protection Agency Continues to Create Banker AngstThe financial services industry continues to fight the creation of the CFPA as a consumer watchdog, fearing the stifling of innovation. PCI SSC's Wireless Guidelines Formalize Wi-Fi Security Basics A paper from the PCI Security Standards Council provides guidance on wireless network security for those who deal with customer data. PNC Employs SWIFT Business Assessment Program to Ease Some M&A Integration After acquiring National City, PNC called on SWIFT to help it combine the two banks' SWIFT messaging platforms to create more efficiencies. USAA Launches RDC App for iPhone USAA has introduced to members a mobile remote deposit capture capability for Apple's iPhone. New UK Entrants Take Different Approaches to Core Banking New entrants in the U.K.'s retail banking market, such as Tesco and MetroBank, are taking different approaches to their core banking systems, depending on their size and strategic models. EXEC WATCHU.S. Bank's Meheriar Hasan Says Consumers Are Leading the Drive to Online BankingU.S. Bank's new Internet channel manager says thinking from the customer's perspective and providing a seamless cross-channel experience are the best ways to leverage the power of the online channel. CASE STUDYTD Bank Improves Commercial Account Reports TD Bank taps Online BankingSolutions' secure information exchange technology to move beyond fax delivery of its daily Sunrise Report commercial account statements. Bank of the West Shaves Server Use With Terracotta Bank of the West uses Terracotta's Java infrastructure management solution to streamline its IT shop and optimize application performance. NEW PRODUCTSAccenture Upgrades Alnova Core BankingNew version of Alnova is said to enable a more agile banking IT and product support environment. Mitek Releases Receipt Imaging App for iPhone Mobile Receipt joins the company's growing suite of mobile office applications. Jack Henry Rolls Out BIG Rewards BIG Rewards was created with Saylent Technologies to give banks a deeper solution for customer stickiness. |
FROM THE EDITORThere's a Business Case (Maybe) for Social Networking SitesFacebook, Twitter, LinkedIn and other social networking sites can be fun and distracting -- but as more users of all age groups start to explore business uses for these sites, banks and other businesses are starting to take them more seriously. FEATUREA Flexible Technology Architecture Is Key to Remaining CompetitiveBanks are turning to service-oriented architecture, virtualization and cloud computing to enable the flexible technology architecture required to sustain cost-effective operations while responding to today's volatile market. sidebar BIAN Provides Standards to Promote SOA Adoption The Banking Industry Architecture Network, a consortium of industry members, aims to ease concerns by offering best practices and highlighting many benefits of SOA. COMPLIANCE WATCHBurden of Responsibility for New Era Reg Compliance Ultimately Will Fall on ITComplying with President Obama's proposed financial services regulatory reforms will create pains for banks' technolgy organizations, says Duke University professor Lawrence Baxter. PAYMENTS WATCHWestern Union Deal Part of Larger Strategy for Fifth ThirdFifth Third Bank will offer Western Union remittance services in a continuing effort to reach out to new consumer segments. CHANNEL WATCHJibun Bank Takes Direct Banking to the Mobile PhoneJapan's Jibun Bank uses the mobile phone as its primary delivery channel. 
ROLLOUTSFlagstar Bank Goes Live with Fraud Detection from VeriSignFlagstar is using the VeriSign Identity Protection Fraud Detection Service to safeguard online banking transactions. Standard Bank International Goes Live with Cash Management Solution Standard Bank International has gone into production with Calypso's cash management system. First International Bank of Israel Implements NICE Interaction Analytics Bank aims to address customer needs and turn contact center into revenue generator. SunTrust Mortgage Implements Metavante POS Solution SunTrust is employing Metavante's online point-of-sale technology to enhance its mortgage practice. |