Joan Kelly, Group Executive, Global Technology Organization, MasterCard Joan Kelly, Group Executive, Global Technology Organization, MasterCard

IN DEPTH: Core Systems Transformation
Banks -- and Their Core Systems -- in Survival Mode
Amid an economic downturn that is only beginning to show signs of a bottom, banks are reexamining their core systems, with a priority on phasing in capabilities to cope with new realities around risk, regulation and customer retention.

Crisis Presents Banks With Opportunity to Reexamine Core Systems
Now is the time for financial institutions to take stock of their information technology and use the crisis as an opportunity to optimize their core systems.

Case Study
HSBC Mexico Upgrades Its Core Banking Systems in One Big Bang
HSBC Mexico decided to upgrade its core banking applications in one shot, tapping CSCŐs automated upgrade program to govern the implementation.


PAYMENTS WATCH
SWIFT Slashing Costs to Adapt to New Economic Reality
SWIFT looks to cut costs and strengthen infrastructure with distributed architecture.

STRATEGY WATCH
Customer-Facing Tech and Analytics Will Help Banks Through Recession
Bank spending will quiet down, says Financial Insights' Aaron McPherson, but targeting technology focused on the customer and risk will be money well spent.

RISK/COMPLIANCE WATCH
Centralized Tech Planning Key to Managing TARP
Banks need to be careful to avoid knee-jerk reactions as they implement technologies to comply with the Troubled Asset Relief Program.

BEST PRACTICES
Addison Avenue Automates Processes With UC4
Addison Avenue Federal Credit Union enables 'lights out' operation of its data center, including automated job scheduling, with UC4Ős workload automation suite.

CRM Helps De Novo Profit Amid Crisis
First Foundation Bank leverages Sage's SalesLogix customer relationship management system to find investors seeking the safety of bank deposits.

EXECUTIVE WATCH
New CIO Colin Eccles Makes a Power Play at Umpqua
Colin Eccles looks to build Umpqua's technology organization into a 100 percent-available IT shop.

ROLLOUTS
Wells Fargo Picks Voltage to Secure E-mail
Voltage SecureMail is being used by Wells Fargo to encrypt its companywide e-mail communications.

Caja de Extremadura Using Digipass 810 Card Readers
VascoŐs Digipass 810 card reader is being employed by the bank to secure customersŐ online banking transactions.

The PrivateBank Rolls Out SunGard Asset Management System
SunGard AddVantage will be used by the PrivateWealth Group in its efforts to grow its customer relationships and reporting capabilities.

Franklin Bank Uses DCS for Instant Visa Debit Cards
DCS CardWizard software is being used by Franklin Bank to issue unembossed Visa debit cards at the branch.



FROM THE EDITOR
Financial Services CEOs in the Crosshairs: Are All the Attacks Justified?
Edward Liddy, former CEO of Allstate Insurance, came out of retirement to run troubled AIG. Should he be criticized for the companyŐs failings, or praised for an act of public service?

FEATURE: Global Banking Crisis
Irish Banks Reeling From Bursting of Property Bubble
Declining property values have sent IrelandŐs banking industry -- and economy -- into a downward spiral. But bank consolidation and automation efforts may help the small islandŐs financial technology sector regain its footing.

Sidebar
Bank Upheaval Tarnishes IrelandŐs Glow
Global firms reconsider Irish operations amid financial crisis, and Ireland struggles to hold on to the multinational banks and IT firms that have long buoyed its economy.

Perspectives Header
Remote Deposit Capture: The consumer market for remote deposit capture is only beginning to be tapped. Who are the target demographic, and will they see its value?

Customers Welcome RDC's Convenience
Sherry Sitton, EVP, First Command Bank

Consumer RDC Is a Win-Win for Banks and Customers
Bob Meara, Senior Analyst, Celent

Consumer RDC Appeals to Small and Home Offices
Paul Danola, President, Image Solutions Division, Metavante

RDC a Natural Extension of Online Banking
Chris Styga, EVP and GM, Financial Services Solutions Group, NetDeposit


INDUSTRY WATCH
Combined FIS/Metavante to Be a Game Changer
The new Fidelity National Information Services will trigger a new wave of vendor consolidation as bank tech service providers scramble to deal with a new dynamic in the market.

Internet Banks Poised to Prosper Amid Crisis
As consumers seek the best rates and banks look to cut costs, direct banks will enjoy a surge in deposits, and branch traffic will stagnate, TowerGroup predicts.

U.S. Treasury Adopts Open Source Strategy to Drive Electronic Tax Payments
The Department of the TreasuryŐs Financial Management Service is publishing the full specification for a free, real-time Web services interface for its Electronic Federal Tax Payment System.

Vidoop Authentication Solution Addresses Top Online Security Threat
An image recognition and one-time PIN combo blocks keylogging malware hacks, a security threat that rivals phishing, according to Vidoop.

NEW PRODUCTS
Oracle Launches New Version of Mantas
New Mantas Behavior Detection Platform has been enhanced in response to the growing need for more-stringent compliance practices.

Clickatell's SMS Receipts Helps Banks Guard Against Fraud and Identity Theft
Use of SMS helps banks inspire customer confidence and also reduce operational costs.

XSite Helps Banks Value Commercial Real Estate
New Web-based XSite Report service enables users to perform comparative analysis of commercial properties to determine the viability of such an investment.