Cover Story
With layoffs roiling financial services, banks looking to hire IT talent appear to have the upper hand. An IT Recruiting Buyer's Market

COVER STORY
Caught Between Record Layoffs and Hiring Freezes, IT Execs Face a Buyer’s Market
IT execs once in high demand may find themselves in high supply — but amid the wealth of applicants some pre-crisis recruiting challenges remain.

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IT Recruitment Not a Problem, Independent Community Bankers of America Survey Finds
In first time for recruitment questions, only 12 percent of over 1,300 respondents rated IT recruitment as an issue.


FEATURE
Risk and Customers Key Considerations in Mergers
For successful acquisitions, banks must be mindful of their focus during the integration process.

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First State Bank Discusses Its M&A Experience
The bank's 2004 acquisition wasn't without its bumps in the road, but there will be bumps when both IT and employees face change.

BEST PRACTICES
VIST Turns to Proofpoint to Update E-mail Security
To go beyond regulatory compliance by adding identity and corporate asset protections, VIST selects Proofpoint's Messaging Security Gateway purpose-built appliance.

NEW PRODUCTS
TANDBERG Rolls Out Telepresence T3
Immersive telepresence solution features HD system interoperability.

Chordiant Launches Customer Experience Management Solution
Chordiant Cx Visual Business Director enables users to simulate front-office decisions.

Jack Henry & Associates Rolls Out Gladiator Enterprise Security Monitoring (ESM) Solution
Proactive monitoring service was developed by Gladiator Technology.

ROLLOUT
First Interstate Bank Deploys Training Simulator
Wolters Kluwer's first AML simulation will provide training for the Billings, Mont.-based bank.

Umpqua Bank Implements Andera Online Account Opening Solution
New offering is available via the bank’s Web site.

Banque de Luxembourg Implements Solution from AIM Software
Implements Avaloq as new core banking system.

Chevron FCU Partners with Digital Dialogue
Digital Dialogue to provide call center services for Chevron Federal Credit Union.

FROM THE EDITOR
Will the Citi Layoffs Signify an Industry Turning Point?

When Citi announced mid-November it would eliminate 20 percent of its workforce, it raised the question of whether the job cuts are truly strategic or a sign of banking industry decline.

PAYMENTS WATCH
The Credit Crunch Will Hurt Payments, But Commercial Business May Offer a Silver Lining
TowerGroup research shows that banks may need to focus more on the wholesale payments side to see growth in 2009.

CHANNEL WATCH
Banks Need to Keep Relevancy, Openness in Mind for Web 2.0
Community building with meaningful information and democratic idea-generation key to Web 2.0 at banks.

RISK/COMPLIANCE WATCH
Banks Must Aggregate Risk Management Efforts
Financial crisis shows that FIs need to break down silos when it comes to dealing with risk.

INDUSTRY WATCH
Special Report: Data Security

Protecting Customer Data Is Small Banks' Top Tech Concern
IT spending to focus on preventing data breaches at community banks, ICBA survey respondents say.

Fighting Fraud With Texts
By using SMS to alert customers to possible breaches, banks could enlist consumers in the fight against fraud -- but the industry is far from achieving dynamic information sharing.

Best Practices on Data Breaches
Although banks are unlikely to be the source of a breach, they often must break the bad news to exposed customers — and how they do that affects the customer relationship for good or bad.

Fraud Hits Too Close to Home for One BS&T Staffer
When a routine inquiry reveals a flagged credit card account, an editor finds herself at the center of her own story.


A Long Road Ahead for FIs as New Administration Takes Shape
Regulation, limitations on offshoring and more bank failures top Financial Insight's list of predictions on the impact of the Obama presidency.

TARP Can't Stanch Financial Crisis, Experts Say
The government's $700 billion bailout program will save some banks from failing but isn't enough to get credit flowing, agree SIFMA conference speakers.

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TARP May Need Tech Vendors, Kashkari Intimates
In one of his first updates, "the bailout czar" hints at a decisioning system to approve banks for government funding.

EXECUTIVE WATCH
Eric Kamback to Head Treasury Services at The Bank of New York Mellon
Kamback succeeds Robert W. Stasik, who is retiring after 35 years.

Bank of America Hires Robert de Gidlow for SVP in Liquidity Area
De Gidlow fills new position designed to help grow BofA's global liquidity business.