FEATURE Mobile Banking Takes Off ... Or Does It? Bankers report adoption exceeds industry expectations, but not everyone is convinced. Sidebar Mobile Banking a Money Maker for U.K. Banks U.K. banks begin charging for m-banking text alerts. EXECUTIVE Q&A Comerica EVP and CIO John Beran Balances IT and Operations A philosophy of empowering employees with responsibility in an effort to build competencies has helped to make Comerica one of the "Best Places to Work in IT." INDUSTRY WATCH Remittances Offer Promise of New Revenue and New Markets to Banks Banks finally are developing standards and collaborating to capitalize on the $15 billion revenue opportunity presented by the growing workers' remittances market. Sidebar ICICI Captures Top Share of Remittance Market by Catering to Migrant Workers' Requirements The Mumbai-based bank's offerings include the new text-enabled smsNcash, which allows recipients without bank accounts to withdraw funds sent to them. Improved iPhone 3G Still Must Prove Itself to Bankers Some experts says 3G iPhone security is still not up to par for financial institutions. Banks' Web Sites Expose Users to Identity Theft Five security design flaws exist on most banks' Web sites, according to University of Michigan researchers. BPO Continues to Evolve With financial services-specific expertise increasing among business process outsourcing providers, knowledge process outsourcing looks to be the next generation of outsourcing services. |
FROM THE EDITOR Has the Document Management Revolution Really Eliminated Manual Processes? Technology has transformed the tools office workers use to do their jobs. But how much has really changed since the '60s? PAYMENTS WATCH SWIFT's Exceptions and Investigations Automation Push Lacks Widespread Adoption SWIFT's exceptions and investigations STP initiative promises improved service and efficiency, but adoption is lacking. CHANNEL WATCH Midtier Banks Must Transform Operations to Succeed in Troubled Economy Transforming the branch into a sales center can help banks survive the economic downturn. RISK/COMPLIANCE WATCH Citi Managed Identity Services Promotes Use of Digital Identities Citi launches suite of services for business clients that rely on digital credentials and more electronic processes. BEST PRACTICES UMB Modernizes Data Transfer UMB Financial Corp. modernizes data transfer, streamlines processes and improves governance with Proginet solution. Speed Is Everything to a De Novo FIS technology package puts de novo Independent Bank of Austin on the fast track to success.
EXECUTIVE WATCH Bruce Livesay Takes Helm of Revamped First Horizon IT Team Former Regions Bank SVP Bruce Livesay replaces the retired Patrick Ruckh as CIO, following the hiring of two new deputy CIOs. Sun National SVP Valletta Adds CIO to His Role Angelo J. Valletta's new CIO title comes with added oversight of the bank's ATM and wholesale technologies. |
