Next-Generation Lending Strategies
Not Too Early for Lenders to Regroup and Think Ahead Kevin Guenthner, CIO, First Interstate Bank

COVER STORY
Not Too Early for Lenders to Regroup and Think Ahead
Banks are beginning to demand a variety of new solutions that will bring them through the lending downturn and position them for the eventual upswing.

SPECIAL REPORT
Banks Must Rely On Their Own Risk Models in Future
In the new market dynamic, banks must perform analysis on their own when gauging credit risk.

PERSPECTIVES
The Credit Crisis Leaves Far-Reaching Consequences for the Banking Industry
Weathering the fallout of the credit crisis, banks will need to transform their lending, underwriting and credit risk management practices.

In Wake of Credit Crunch, Service Remains Key to Profits
Kathy Martin, VP/Assistant Chief Credit Officer, Bank of Bartlett (Bartlett, Tenn.)
Even amid economic turmoil and looming regulatory changes, making a profit, exceeding customer expectations and maintaining a knowledgeable staff remain the cornerstones to good business.

Effective Risk Management Demands Transparency Across Organization
Hank Prybylski, Partner, Global Leader, Financial Services Risk Management, Ernst & Young (New York)
Banks' senior managers, boards, and risk controllers -- the risk trinity -- must work together to achieve a robust, balanced approach to valuation practices, liquidity management and data analysis.

In the Aftermath of the Credit Crisis, Some Banks See a Silver Lining
Ann Grochala, Director, Lending and Accounting Policy, ICBA (Washington, D.C.)
Despite the ramifications of the credit crunch on a wide range of lending lines, many banks -- particularly community banks -- are finding new opportunities in its wake.

Automation Allows Banks to Better Navigate Compliance and Risk Management
Stephen G. Sargent, President and CEO, Cypress Software Systems (North Richland, Texas)
By shrewdly leveraging existing and emerging technology, banks can optimize risk management practices and stay ahead of changing regulations.

NEW PRODUCTS
J&B Software Releases Browser-Based Remote Capture Solution
Vendor says eCapture offers users more secure and cost-effective capture of checks.

Chesapeake System Solutions Releases T-Recs Enterprise Financial Reconciliation Solution
The all-in-one application automates reconciliation of cash and noncash accounts.

Apatar Adds StrikeIron's Address Verification Service
Connected to Apatar's Open Source Data Integration tool set, the new feature verifies and corrects any address in the United States.

ROLLOUT
Citizens Bank Rolls Out GoldTracks Records Management System
Financial Systems & Equipment's solution tracks loans throughout their life cycle for increased time and budget efficiencies.

FROM THE EDITOR
Everything You Know About Banking, You Learned in High School
New research from Careerbuilder.com suggests that one's experiences in high school shape their career choices, earnings and professional development.

FEATURE
Pursuing the Promise of SOA
While a lack of SOA industry standards may be hindering widespread adoption of service-oriented architecture, some banks -- eager to improve IT integration and business agility -- are implementing the strategy now in various forms.

EXECUTIVE Q&A
Peter Makohon Keeps Wachovia Secure on the Cyber Front Lines
As VP of corporate information security, Makohon is responsible for safeguarding Wachovia's network and protecting the bank's customers from cyber criminals, malware and newly emerging threats.

INDUSTRY WATCH
HP's Purchase of EDS May Have Minimal Impact on Financial Services
HP's pending acquisition of EDS will create a huge global services player, but the deal's impact on the financial services industry remains to be seen.

NACHA's McEntee to Retire as CEO; U.S. Bank's Estep to Replace Him
Providing more valuable ways to use the ACH network is a goal of former U.S. Bank payments exec Janet Estep, who will replace the retiring Elliott McEntee as president and CEO of NACHA.

Biometrics: The End of Authentication as We Know It?
Banks have been slow to deploy biometrics for authentication, but a new biometric standard for financial services could boost adoption.

New Javelin Study Finds Untapped Market for Mobile Banking
Banks should look beyond their Internet banking customers for new mobile banking customers, Javelin says.

BEST PRACTICES
RealEC Connects Lenders to Mortgage Services Providers
Commerce Bank manages mortgage services providers via RealEC's collaborative partner network.

AFCU Slashes Software Testing Cycle With Compuware's TestPartner
The automated-testing tool has helped Arizona Federal Credit Union cut its testing time for third-party software updates in half, while maximizing workforce effectiveness.

PAYMENTS WATCH
Debit Card Growth Slows, But Opportunities for Expansion Exist
PULSE study reports lower growth rate in debit card usage this year but points out that opportunities for future debit growth still exist.

CHANNEL WATCH
IBM Unveils Virtual Teller Kiosk of the Future
IBM's new interactive virtual teller may redefine self-service banking for less technically savvy consumers.

RISK/COMPLIANCE WATCH
Banks Are Not Ready for Red Flag Regulation
Experts say many banks are putting the anti-fraud initiative on the back burner while waiting for more specific direction on how to comply.

EXECUTIVE WATCH
Silva Joins S1 Enterprise
As vice president, product strategy, retail online, Jerry Silva joins the bank tech company "on the upswing."

Sharon Tan Joins HSBC Singapore's Trade Division
Tan assumes the newly created role of senior vice president of structured trade finance, trade and supply chain.