November 30, 2009

Brookfield, Wis.-based Fiserv signed two charter clients for the latest version of EnAct, an enterprise sales management solution for banks. Kansas City, Mo.-based Commerce Bancshares and San Antonio, Texas-based Broadway Bank have both licensed the new version of the EnAct solution built on the Microsoft Dynamics CRM platform.

The EnAct solution was designed exclusively for bankers. It combines the capabilities and flexibility of a banking solution with specific profiles for Wealth Management, Commercial Banking and Retail Banking. It is also seamlessly integrated with Microsoft Office's Outlook.

Commerce Bank will use EnAct to better equip its bankers to recognize the most valuable customers, identify opportunities to expand relationships and attract new clients through proactive local outreach campaigns. The EnAct solution is also designed to provide managers and executives with data and tools to manage sales performance across the enterprise.

Broadway Bank has been using an older version of EnAct. The solution supports a set of best practices and management techniques to help bankers manage local markets, an approach that has helped Broadway Bank to refine its relationship-based sales culture and grow successfully in its chosen markets, claimed the company.

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