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Featured Articles
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The bank has launched its first mobile app after intensive customer research.Be the first to comment
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Banks can encourage their employees to connect with current prospective customers on social media to build relationships that are more sticky - and more lucrative.
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While many banks are rethinking their long-term strategy for expensive branch networks, there are steps banks can take now to reduce costs and inefficiencies in the branch while providing a better customer experience.
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As financial education becomes more paramount for financial institutions because of consumer and regulator demand, the Museum of American Finance is now offering a free financial education with free admission on Saturdays in a program sponsored by private equity firm Southport Lane.
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As cybercrime becomes more prevalent, due to the widespread access to technology that criminals now have, banks must remain eternally vigilant, says Booz Allen Hamilton's Bill Stewart.
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Banks have lost a great deal of public trust since the financial crisis, but they can recover some of that trust by fulfilling consumers’ desire for innovative and convenient mobile solutions.
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While many financial institutions are relying more on business analytics and intelligence for decision making, they need to first ensure the accuracy of the information feeding these statistics and ensure that each customer has a single record within a central database.
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Simplicity Bank gains automated controls and improves mobile device security without adding headcount by adopting AirWatch Mobile Device Management.
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Osama Bedier, the head of Google Wallet, has quit the company after two years in charge in which the solution has failed to gain widespread appeal.
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Banks can leverage current assets to grow their share of the younger and underbanked customer segments through prepaid products, as long as they keep in mind what these customers are looking for.
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A report from the Federal Reserve Bank of Boston states that the past two years in the mobile payments market were characterized by an expanding fragmented market environment and frequent technology innovations.
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Innovation, mobility and big data were among the big themes discussed during the three-day event in Boston.
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A recent survey suggested that banking customers care more about convenience than customer service or fees in choosing a bank, and mobile banking customers are some of the most loyal a bank can find.
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A new report by Javelin says there are nearly 20 million merchants who could start accepting card payments as a result of wider adoption of mobile POS solutions.
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Frank Bisignano, who also led JPMorgan's mortgage banking business in the wake of the mortgage crisis, will lead payments management company First Data at a time of great change in the payments industry.
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As interest in digital bank accounts increases, banks must rethink customer experience from an all-digital branchless perspective.
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Some thought provoking quotes on mobile payments, the growing prepaid card market and more from NACHA Payments 2013.
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Generation Y will be the highest-earning generation in 10 years and banks need to develop strategies for mobile and social to appeal to these digital natives.
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ACI Worldwide’s new payments platform targets the difficulty banks are having in updating aging legacy systems to deal with new changes in the payments market.
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Apple and Amazon will continue to drive customer expectations and create big shifts in the retail world even if they don’t release a mobile payments solution.
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Wells Fargo this month announced the opening of the first of what it says will be a new bank branch format.
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Banks are reconsidering the role of branches, as big data insights continue to reshape bankers' understanding of their customers and the best way to serve and engage them.
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A report from Gartner predicts that by 2015, 10 percent of overall IT security enterprise product capabilities will be delivered in the cloud.
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The bank is opening the first of what it calls the "neighborhood format" of store in Washington D.C.
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The bank is partnering with IBM on several innovative mobile banking initiatives.
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Featured Reports
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