Big data can create big headaches. But it also holds big opportunity. Bank Systems & Technology's February 2012 digital issue explores the challenges banks face in tackling big data and the tools and strategies they are using to turn it into an advantage.
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IN THIS ISSUE:
With Big Data Comes Great Responsibility (to Your Customers): Big Data represents a significant opportunity for banks to enhance the customer experience and boost retention. But banks are finding that sorting through massive amounts of data to find the right information about a customer is a very complex undertaking.
4 Keys to Building an Analytical Workforce: Technology tools are an essential part of managing and analyzing data, but they're useless to a bank if it does not have staff in place with the skills and knowledge to effectively use them. Experts offer tips on how banks can build a workforce equipped to compete in an increasingly data-driven industry.
BONUS VIDEO: BS&T editorial director Kathy Burger speaks with McKinsey & Co. director Allen Weinberg about what big data means for banks' growth strategies.