Mobile adoption continues to transform the ways financial institutions interact with their consumer and business customers, as well as the types of transactions they support. According to Javelin Strategy & Research, one-third of all mobile consumers also are using mobile banking. And in payments, the total volume of purchases made with mobile devices will top $1 trillion worldwide by 2017, forecasts IDC Financial Insights. This growth is being driven by a variety of factors, including the impact of technology consumerization, the emergence of nontraditional competitors, banks' efforts to create a profitable multichannel customer experience, and regulatory and security requirements.
Bank System & Technology's December Must Reads is a compendium of our best recent coverage on mobile banking and mobile payments. From expanding mobile offerings that enhance customer relationships to addressing fraud, this special digital report examines how mobile is reshaping the competitive landscape in banking and payments.
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IN THIS MUST READS:
How Mobile Is Changing Community Banks
Wild Ride Ahead As Banks Tackle Mobile, Digital Initiatives
Mobile Payments, Debit Usage On The Rise
Mobile: The Next Fraud Frontier
New Security Guidelines For Mobile Payment Solutions